ShareFile Logo Award Winner Product Badge
ShareFile Logo Award Winner Product Badge
Progress Software

ShareFile

Composite Score
8.8 /10
CX Score
9.1 /10
Category
ShareFile
8.8 /10

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Managed File Transfer - Enterprise category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

4
Since last award

96 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

3% Negative
3% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Helps Innovate
  • Security Protects

Feature Ratings

Average 83

File Transfer

85

High Performance

85

Authentication

85

Encryption Decryption

85

Large File Support

84

Data Fidelity

83

Transport Security

83

LDAP Support

83

Session Monitoring

82

Quota Bandwidth Control

80

Cloud/On-Prem/Hybrid Deployment

79

Vendor Capability Ratings

Average 82

Ease of Data Integration

86

Quality of Features

85

Usability and Intuitiveness

84

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Business Value Created

82

Breadth of Features

82

Vendor Support

81

Ease of IT Administration

81

Ease of Customization

80

Availability and Quality of Training

79

ShareFile Reviews

Renaud L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

A reliable way to share information.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

Compared to most other systems, Sharefile has very strong security and is easy to set up. The administration tools are robust and easy to use. It also has document versioning, which is useful in case corrupt files arise due to power outages.

What is your favorite aspect of this product?

ShareFile's emphasis on security is the feature I appreciate the most. The platform offers strong encryption for both data in transit and data at rest, which is crucial for protecting sensitive business documents. An additional level of security is added by its ability to carefully manage access permissions, ensuring that only authorized people can view or modify specific files.

What do you dislike most about this product?

Constant issues with logging out.

What recommendations would you give to someone considering this product?

ShareFile is the ideal tool to share information securely and optimize processes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Swati Bhardwaj S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

ShareFile enables easy file sharing

Likeliness to Recommend

10 /10

What differentiates ShareFile from other similar products?

ShareFile is a great tool for business offering robust operation in file sharing. It is an easy to use application and provides reliable file sharing platform with great customer service.

What is your favorite aspect of this product?

Secured file sharing and collaboration between teams and businesses.

What do you dislike most about this product?

Nothing as such but more advanced features could be added to enhance the product's reachability.

What recommendations would you give to someone considering this product?

It is a highly recommended product for small business looking for a secure file sharing platform. it is highly secured and a cost effective product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Marina C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

A total package for your business

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

I have compared other such services, however, I decided to go for ShareFile since it offers high level of protection for data and allows interconnection with other services. I isolate it from others for three reasons: the keeness it has towards data safety, the efficiency I find it in uploading and downloading of files and its compatibility with other productivity services

What is your favorite aspect of this product?

I like this software because it provides solutions for such business issues as the need for safe and easy access to documents, effective collaboration between teams from different locations using the possibility of sharing large files and working on them simultaneously with the help of using team’s devices.

What do you dislike most about this product?

In what I would prefer to change, the reaction of the application is low, especially when uploading files can be slower.

What recommendations would you give to someone considering this product?

I suggest applying it in contexts when the transfer of documents with high levels of security and collaborative work are called for, yet, it could be accompanied by certain disadvantages with regard to the speed of uploading and synchronized data.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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