


What is ShareFile?
Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
4
Since last award
96 Plan to Renew
2
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ShareFile?
Pros
- Reliable
- Performance Enhancing
- Helps Innovate
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
High Performance
Authentication
Encryption Decryption
Large File Support
Data Fidelity
Transport Security
LDAP Support
Session Monitoring
Quota Bandwidth Control
Cloud/On-Prem/Hybrid Deployment
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Vendor Support
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Also Featured in...
ShareFile Reviews

Erika B.
- Role: C-Level
- Industry: Engineering
- Involvement: End User of Application
Submitted Aug 2024
Ease of use makes ShareFile a delight to use
Likeliness to Recommend
What differentiates ShareFile from other similar products?
I have had zero trouble using ShareFile or navigating their solutions. Many other products can be difficult to set up, but as a user it is intuitive, fast, and easy to use and modify from day one.
What is your favorite aspect of this product?
I always feel safe that everything I'm sharing is encrypted and secure. Definitely my go to solution for confidential document sharing.
What do you dislike most about this product?
It can be somewhat annoying to have to log onto a browser interface to access the shared files, especially because login is required every time. This is at the benefit of encryption and security, but can make it slightly more annoying to use.
What recommendations would you give to someone considering this product?
I haven't used the full functionality, so definitely explore the range of functionality outside of what I'm recommending. However, I'd recommend it as an easy to use, not clunky solution for secure transfer!
Pros
- Reliable
- Enables Productivity
- Effective Service
- Security Protects
Please tell us why you think this review should be flagged.
Divya P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Good Product
Likeliness to Recommend
What differentiates ShareFile from other similar products?
ShareFile differentiates itself with a strong focus on security, comprehensive compliance certifications, a user-friendly drag-and-drop interface, and robust integration capabilities with a wide array of third-party applications.
What is your favorite aspect of this product?
My favorite aspect of ShareFile would be its robust security and compliance features. These provide peace of mind by ensuring that sensitive data is protected with industry-leading encryption, access controls, and compliance with regulations such as HIPAA, GDPR, and others. This commitment to security, combined with ShareFile's user-friendly interface, makes it a standout choice for businesses that prioritize the protection of their data while requiring a seamless and efficient collaboration experience.
What do you dislike most about this product?
One potential downside of ShareFile, based on general user feedback, might be its pricing structure, which can be on the higher side for small businesses or individual users. While it offers a comprehensive set of features and robust security measures, the cost factor could be a significant consideration for those with limited budgets or who may not need all the advanced functionalities provided. This aspect could lead some potential users to explore more cost-effective alternatives that still meet their basic needs for file sharing and collaboration.
What recommendations would you give to someone considering this product?
Before choosing ShareFile, evaluate if its advanced security features and compliance certifications match your business needs. Consider the cost-to-benefit ratio, especially if you're budget-conscious or a small business. Take advantage of the free trial to test its compatibility with your workflows.
Pros
- Reliable
- Enables Productivity
- Client Friendly Policies
- Fair
Please tell us why you think this review should be flagged.

Antonio G.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2023
Store and share files securely.
Likeliness to Recommend
What differentiates ShareFile from other similar products?
It enables the safe sharing of a huge number of files both within and outside of the company. The biggest advantage of using ShareFile in our business is the peace of mind that comes with having a location to host and keep our information secure; its connection with Outlook has greatly eased the process of exchanging files via email; Being hosted in the cloud allows us to view our files from anywhere with an internet connection and allows us to collaborate on papers.
What is your favorite aspect of this product?
It is a web platform that allows us to upload files and securely share them with individuals inside and outside the business. We may limit user rights when sharing files with them. I enjoy the options for collaboration and customisation, and ShareFile can be combined with other products such as Microsoft Office 365. One of the things I enjoy best about ShareFile is that it allows us to produce download links with simplicity, allowing us to offer access to exclusive files to other coworkers, collaborators, and even clients; it's simple to configure permissions.
What do you dislike most about this product?
One disadvantage of ShareFile is its initial setting; it is complicated if you do not have technical expertise; nonetheless, we have found it straightforward to use utilizing the mobile app, online app, and even the Outlook extension. The only thing I don't like about this program is that the recipient of the file must have a ShareFile account in order for you to view the files he has shared with you.
What recommendations would you give to someone considering this product?
It's ideal for huge files that you want to access in one spot, and it's also ideal for sharing with the same individual several times. You can view your history and old files, and its design makes it quite easy to use. I found it really handy with huge files and data, particularly if you need to transmit it to a large number of individuals. If you deal with individuals from various branches or places who need to collaborate on a project, ShareFile will be a perfect fit, "eliminating the physical distance" by lowering your costs for travel, tickets for corporate personnel, and so on.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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