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Shopify Plus Logo Award Winner Product Badge
Shopify

Shopify Plus

Composite Score
8.8 /10
CX Score
9.1 /10
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In Partnership With SelectHub

Software Claimed
Category
Shopify Plus
8.8 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details

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Awards & Recognition

Shopify Plus won the following awards in the B2B eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
4% Neutral
95% Positive

Pros

  • Efficient Service
  • Inspires Innovation
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Shopping Cart Management

86

Catalog Management

86

Payment Processing

85

Guided Selling

84

Reporting and Analytics

84

Order Management

84

Content Management

83

Multi-Storefront

82

Integrated Search

82

Content Localization

82

Multi-Language Support

81

Vendor Capability Ratings

Average 82

Quality of Features

85

Business Value Created

84

Ease of Implementation

83

Ease of Data Integration

83

Usability and Intuitiveness

83

Ease of Customization

82

Vendor Support

81

Ease of IT Administration

81

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Shopify Plus Reviews

Dalyn F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

An ideal B2B eCommerce platform.

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Shopify Plus has made it possible for me to acquire everything I wanted in one location. Because only Shopify Plus offers those wonderful capabilities and some of the most advanced functionalities, several slick API integrations, and customization options that other solutions lack, I adore it! One of the nicest features of Shopify Plus is the availability of a variety of payment alternatives.

What is your favorite aspect of this product?

The fact that all of our items, order stuff, product specifications, and other information of that nature is in one handy location that is easy to find and access is what I value most about Shopify Plus, even though it is packed with fascinating features. Inventory management and cross-channel product compatibility are very lucrative and cool capabilities of Shopify Plus.

What do you dislike most about this product?

There are a few minor problems here and there, but they are all negligible. The main problem that all of us have is that occasionally their portal crashes and we are unable to see anything at all. We can use our connection for other things, so we don't have a problem with it.

What recommendations would you give to someone considering this product?

Shopify Plus is a fantastic option for organizations that anticipate quick growth or who already have a significant number of orders because it is designed to handle high numbers of visitors and purchases. I also have a positive relationship with the support staff and a positive experience with the product.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Effective Service

James I.

  • Role: Vendor Management
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Highly customizable, money and time saving

Likeliness to Recommend

8 /10

What differentiates Shopify Plus from other similar products?

Because of its straightforward solution and reasonable costs, Shopify Plus is often regarded as the B2B and B2C selling king. Although it has complex and smart functions, we chose it because of how pleasant it is and how easy it is for us to use. We quickly put it up, and when we used it, we were astounded by how easy and useful it was.

What is your favorite aspect of this product?

B2B on Shopify Plus incorporates the most critical wholesale services within the basic capability of Shopify Plus without the use of any external apps or scripting, which is a huge advantage that saves us money and time. Tap into the full potential of Shopify's seamless shopping experience with store layouts, net cost structures, incentives, and a straightforward checkout process. Although it is a simple eCommerce solution, it has additional features and functionality to support B2B.

What do you dislike most about this product?

If you are new to the B2B market and have never used such alternatives previously, some things may seem a little intimidating or baffling without the proper guidance. Although it is simple to set up, many of the sophisticated features required for modern e-commerce are add-on point options, which come in a wide range of reliability and management.

What recommendations would you give to someone considering this product?

I must say that Shopify's B2B e-commerce is a fantastic option for managing B2B and B2C business operations because it offers previously completely unnoticed customization, store themes, payment structures, and a tonne more, plus the option to personalize the platform's pricing by only choosing the services the users wish to utilize.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Effective Service

Nelson F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

It is a very functional trading system

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

It is quite effective when starting with sales systems, there are functions such as Shop Pay that improves the way in which purchases are made, compared to other tools it is quite good in terms of the speed of management both for those who They make the purchase for the professionals who process it

What is your favorite aspect of this product?

I like the interface of this tool, everything, from the visualization of how the processes tend to be friendly, allows customers to be retained with loyalty programs, allowing them to continue being customers and in turn allows them to attract others, it is one of the trade tools that most fast allows adaptability

What do you dislike most about this product?

I have not found faults in the way in which this tool works, commercially it works, which is the most important thing

What recommendations would you give to someone considering this product?

Allows new potential customers to be captured because it improves services so that they are more personalized

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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