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Shopify Plus Logo Award Winner Product Badge
Shopify

Shopify Plus

Composite Score
8.8 /10
CX Score
9.0 /10
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In Partnership With SelectHub

Software Claimed
Category
Shopify Plus
8.8 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details

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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
4% Neutral
95% Positive

Pros

  • Efficient Service
  • Respectful
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 83

Order Portal

86

Catalog Management

86

Payment Processing

85

Reporting and Analytics

84

Content Management

84

Order Management

83

Integrated Search

83

Content Localization

82

Microsite Management

82

Retargeting Capabilities

79

Predictive Recommendations

78

Vendor Capability Ratings

Average 81

Quality of Features

84

Business Value Created

83

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Customization

81

Ease of IT Administration

80

Vendor Support

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

78

Shopify Plus Reviews

Ankita S.

  • Role: Industry Specific Role
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Tons of features and apps on Shopify Plus

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Super easy to setup and develop

What is your favorite aspect of this product?

Easy to setup and develop

What do you dislike most about this product?

Hard to complain, this platform literally has most of the things we need!

What recommendations would you give to someone considering this product?

Its a no brainer, if you are looking to develop with ease - Shopify is the go to product

Pros

  • Efficient Service
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

.Kim M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Makes Ecommerce simple with everything integrated

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

* Focus: Shopify Plus emphasizesboth ease of use and scalability, while competitors like Magento Commerce offer more control and customization but might require more of a technical expertise. * Pricing: Shopify Plus has a predictable monthly fee structure with a cap on fees from transactions. Competitors might have variable pricing models based on usage or based on custom quotes. * B2B functionality: Both Shopify Plus and BigCommerce Enterprise offer robust B2B features, while Magento Commerce caters towards more complex B2B requirements.

What is your favorite aspect of this product?

Shopify Plus provides several advantages formyr businesses, including: * Scalability: It can handle much higher sales volumes and more complex operations. * Advanced features: It includes features like B2B functionality, wholesale pricing, and development of custom applications. * Ease of use: It's very user-friendly and requires minimal or no technical expertise. * Predictable pricing: It has a predictable monthly fee structure.

What do you dislike most about this product?

Shopify does not give you a lot of control over checkout customization options which might be needed for some merchants like us who want to optimize their conversion rates.

What recommendations would you give to someone considering this product?

Shopify Plus is a simple solution for businesses to streamline ecommerce and don't need a lot of complex customization. If you're looking for a lot of customization, for example - customization of the checkout process, and you are with a larger business who needs more specific or more unique requirements, then you might like other solutions. If you want something nice and simple, go with Shopify Plus.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

David L.

  • Role: Vendor Management
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic product! I would recommend it

Likeliness to Recommend

7 /10

What differentiates Shopify Plus from other similar products?

Provide full solution to every stage of the Ecommense support

What is your favorite aspect of this product?

user friendly

What do you dislike most about this product?

cost is high

What recommendations would you give to someone considering this product?

I would recommend to start with free license

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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