

In Partnership With SelectHub

What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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In Partnership With SelectHub
Shopify Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Shopify.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
92 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Payment Processing
Catalog Management
Order Portal
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews

olutade b.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2024
An all-round eCommerce solution
Likeliness to Recommend
What differentiates Shopify from other similar products?
Uploading products through the spreadsheet is pretty easy and makes bulk upload possible.
What is your favorite aspect of this product?
Bulk upload is my favourite
What do you dislike most about this product?
The filter in the collection is not flexible enough
What recommendations would you give to someone considering this product?
I will recommend Shopify to anyone considering it as the best option for eCommerce.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Helps Innovate
Please tell us why you think this review should be flagged.

Precious E.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2024
fantastic website (business) builder.
Likeliness to Recommend
What differentiates Shopify from other similar products?
The intuitiveness
What is your favorite aspect of this product?
It's e-commerce and business management features
What do you dislike most about this product?
I'm satisfied.
What recommendations would you give to someone considering this product?
Ease of us
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Sanskruti S.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2024
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Shopify from other similar products?
Easy to use, but a bit pricey
What is your favorite aspect of this product?
Get the ui to visualize how product will look like.
What do you dislike most about this product?
Nothing everythin's perfect
What recommendations would you give to someone considering this product?
Easy to use and very nice to launch the website
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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