

In Partnership With SelectHub

What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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In Partnership With SelectHub
Shopify Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Shopify.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
92 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Payment Processing
Catalog Management
Order Portal
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews

María José C.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Feb 2023
The platform provides comfort and high flexibility
Likeliness to Recommend
What differentiates Shopify from other similar products?
Page setup creates a high degree of freedom when creating an EC site. In addition to the look and feel of the design, you can customize it with a wide variety of applications, so even amateurs can complete an EC site that looks like it was created from scratch by a professional. You can also update your blog. With a wide range of payment methods, we can provide customers with a seamless shopping experience. Above all, the costs and maintenance fees are cheaper than other cart API systems.
What is your favorite aspect of this product?
Third-party applications can be added later to extend the functionality required. From website functionality to marketing functionality, there is a wide range of applications. Many features and payment methods can be used without monthly fees. There are many design templates, from free to paid, and it is highly expandable. If possible, it is recommended that you use the trial on your own to familiarize yourself with it and then turn it into a business deal. Using paid add-ons can be time-consuming; marketing features can also be added with the app so you can manage everything from ad ops and affiliate ASP apps to administration within Shopify
What do you dislike most about this product?
Since the payment site is not fixed, it is unstable for the cycle. Many technical terms are used, and it isn't easy without prior knowledge.
What recommendations would you give to someone considering this product?
In the past, we did not specialize in providing economical and fast delivery, so there were many complex cases and lost orders. Under such circumstances, we implemented Shopify's services as a platform, which has decreased lost opportunities and increased the number of casual business deals.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Gonzalo S.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Feb 2023
An EC building platform for professionals
Likeliness to Recommend
What differentiates Shopify from other similar products?
We are using it to set up an e-commerce shop for our products. The site has a high degree of freedom, and I think people who understand coding will find it helpful. Because the template is also very substantial, it feels like you are playing with a template close to the image. I borrowed code that I thought was good from other sites and did that. If the content matches the template, you can change the image. If you want to achieve something more particular or customized, you need time and development skills.
What is your favorite aspect of this product?
With Shopify, you can build a highly flexible and functional EC; given what you will use it for, including coding, you should do it with Shopify. We were able to quickly build our EC site, which could not have been outsourced, with reduced commission costs. We were able to generate off-premise sales through the website. With Shopify, we were able to solve our design challenges. Many platforms define HTML and CSS block-by-block, but Shopify allows you to make small changes by editing the code. We can now build sites with a high level of satisfaction by being able to make minor corrections.
What do you dislike most about this product?
A bit slow on the administration screen. Challenging to understand due to many inconsistent parts of the application. When installing the application, CSS stops.
What recommendations would you give to someone considering this product?
It can be used when a B2B company wants to expand its business online or operate an EC site without spending much money. Costs can be kept low by in-house production. On the other hand, if an inexperienced person does it, it costs time and money.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Bryan D.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
Our company couldn't function without Shopify.
Likeliness to Recommend
What differentiates Shopify from other similar products?
All things considered, Shopify is an excellent e-commerce platform for smaller and medium-sized enterprises. It has several functionalities that facilitate the operation and expansion of an online business.
What is your favorite aspect of this product?
The ability to manage products and categories, check and double-check statistics, confirm and double-check orders, and change themes are some of my favorite Shopify features. I had no trouble using the website's user interface to upload my wares. It may be utilized with minimal effort. Everything, including collections and categories, is now more simpler and quicker to edit
What do you dislike most about this product?
My one and only complaint with Shopify is that the theme sometimes fails to load and necessitates a reload. Maybe it's a network issue, but it's not a major deal. Throughout my experience, I had zero problems related to the theme. There wasn't a single broken link anywhere in the whole thing. A problem with the theme loading was the only difficulty encountered.
What recommendations would you give to someone considering this product?
I will and already have suggested that others use Shopify. It's the simplest, most simplified approach to bringing small company concepts to life. Any anyone with no prior experience in web design or coding may create a fully functional website using the intuitive plug-and-play interface. It is money well spent since it quickly recovers its initial cost.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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