Shopify Logo Award Winner Product Badge
Shopify Logo Award Winner Product Badge
Shopify

Shopify

Composite Score
8.8 /10
CX Score
9.0 /10
Get Demo

In Partnership With SelectHub

Claim Software
Category
Shopify
8.8 /10

What is Shopify?

Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Shopify won the following awards in the B2C eCommerce category

Filter By

Shopify Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

92 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Order Management

87

Payment Processing

86

Catalog Management

86

Order Portal

85

Content Management

84

Integrated Search

81

Reporting and Analytics

80

Retargeting Capabilities

79

Content Localization

79

Predictive Recommendations

79

Microsite Management

79

Vendor Capability Ratings

Average 81

Quality of Features

85

Ease of Implementation

83

Business Value Created

83

Breadth of Features

83

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Availability and Quality of Training

78

Ease of Customization

78

Shopify Reviews

Rigoberto Antonio R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Your online store always on Shopify

Likeliness to Recommend

8 /10

What differentiates Shopify from other similar products?

Shopify is a relevant and very well structured alternative for us who were looking for an online store manager, Shopify provides a structured online store where we can easily upload all our products and services in a quick and orderly manner, represented by secure and reliable payment solutions facilitating access to our customers and providing ease when viewing the campaigns we offer.

What is your favorite aspect of this product?

The navigation interface when navigating through the shopping is very intuitive and easy to understand, improving the experience of customers who use it. The implementation and configuration is quite simple to do and in a few moments everything is already perfectly structured. Managing customer orders is much simpler from Shopify, plus it has helped increase the flow of sales in our company.

What do you dislike most about this product?

It is missing that there is no possibility to unlock or access new promotions through subscriptions to generate better reach among active users. The inventory tool sometimes does not work the way we expect, forcing us to use third-party tools because inventory management is one of the most important tasks in our company. Prices should be a little more structured according to usage and usability.

What recommendations would you give to someone considering this product?

Shopify represents a cutting-edge solution for small and medium businesses that need to launch an online store as soon as possible to increase their sales and give visibility to their products and services, Shopify maintains an upward trend in sales that can be evidenced over time while learning and adapting to daily use, we are happy with Shopify and the results it has brought to our company.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Not worthy enough. Consider other options

Likeliness to Recommend

5 /10

Pros

  • Trustworthy
  • Enables Productivity
  • Respectful
  • Transparent

Cons

  • Commodity Features
  • Inhibits Innovation
  • Slower Product Innovation

Enrico R.

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Very good product

Likeliness to Recommend

6 /10

What differentiates Shopify from other similar products?

Easy to use

What is your favorite aspect of this product?

Reports stats

What do you dislike most about this product?

Cost and implementation

What recommendations would you give to someone considering this product?

If you need a easys way to make a site get it

Pros

  • Reliable
  • Saves Time
  • Helps Innovate
  • Performance Enhancing

Most Popular Shopify Comparisons