In Partnership With SelectHub
What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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In Partnership With SelectHub
Shopify Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Shopify.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Payment Processing
Catalog Management
Order Portal
Content Management
Integrated Search
Reporting and Analytics
Content Localization
Retargeting Capabilities
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Shopify Reviews
Andreina P.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Oct 2022
Improving our sales with Shopify, best way to go
Likeliness to Recommend
What differentiates Shopify from other similar products?
Generating good sales we thought it was impossible, we acquired SHOPIFY, and it made us quickly and safely improve our commerce, its functions and features allowed us to channel more sales and do business immediately, our opinion is that it is on the right track.
What is your favorite aspect of this product?
As a trading platform in sales is very good, it allowed us to create market products, and thus make sales that generate positive income to our company, something in favor is that it allows us to make payments by credit card, we improve production and time to make a sale, generates opportunity to minority companies to acquire their plans and products, we manage inventory in a timely manner, we can coordinate orders, shipments, create products, create stores easily.
What do you dislike most about this product?
We have noticed that their prices are high, they should lower the plans for medium-sized companies can acquire, another difference is that compared to other software has the free version has a very low trial period of 14 days compared to others that have 30 days, should expand its features.
What recommendations would you give to someone considering this product?
One of the recommendations is to be able to lower their prices so that small businesses can obtain it, improve its interface to make it lighter on computers with few features, however, it is easy to use, but abiding by the recommendations can improve their products.
Pros
- Performance Enhancing
- Inspires Innovation
- Caring
- Respectful
Please tell us why you think this review should be flagged.
Emmanuel Jesus M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
Shopify is the best tool to start selling online
Likeliness to Recommend
What differentiates Shopify from other similar products?
I would like to be able to customize the reports I download. It does not have much flexibility in this regard: this could be a part of the analytic update, but that update is significantly more expensive and not worth it for us at this time.
What is your favorite aspect of this product?
The flexibility and complete set of features of Shopify make it the best e-commerce software on the market. It is powerful enough for the complex operations of the store, but simple enough for beginners to implement.
What do you dislike most about this product?
There is not much to complain about with Shopify. Some of the third party add-ons are a bit immature in their development, but that is not the problem of Shopify. The base templates are ordinary but effective for the start sites.
What recommendations would you give to someone considering this product?
Shopify, one of the best ecommerce management tools, is a well-designed platform that allows you to sell products on the marketplace. Shopify provides you with a custom website and domain. I enjoyed a 14-day trial before subscribing. I managed to easily edit and set up my online store in a few days. For the website to work effectively, you must have Oberlo installed to facilitate the product upload process.
Pros
- Unique Features
- Inspires Innovation
- Caring
- Respectful
Please tell us why you think this review should be flagged.
Nina M.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: Initial Implementation
Submitted Sep 2022
Best e-commerce platform
Likeliness to Recommend
What differentiates Shopify from other similar products?
The features of this platform are incredible. An intuitive interface and easy-to-use features such as ready-made layout, design and themes tools. The tool itself offers a navigation tutorial
What is your favorite aspect of this product?
Possibility of integration with other platforms such as Facebook, Instagram and Amazon. It has a very intuitive structure, even the person with little knowledge can create a website. And it has its own hosting
What do you dislike most about this product?
It doesn't have a customer communication panel, not even via chat. Only communicates by emai.Could have a more mobile-optimized interface, and sync between app and store in the browser.Domain with store name needs to be purchased, and this incurs costs
What recommendations would you give to someone considering this product?
I recommend it because Shopify has an automated chat for its customers, a plugin to increase page load time as well as the possibility to put testimonials from your customers
Pros
- Inspires Innovation
- Saves Time
- Fair
- Altruistic
Cons
- Under Delivered
- Charges for Enhancements
- Slower Product Innovation
Please tell us why you think this review should be flagged.
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