In Partnership With SelectHub
What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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In Partnership With SelectHub
Shopify Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Shopify.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Payment Processing
Catalog Management
Order Portal
Content Management
Integrated Search
Reporting and Analytics
Content Localization
Retargeting Capabilities
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Shopify Reviews
annie p.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Designed for Supporting E-Commerce Websites
Likeliness to Recommend
What differentiates Shopify from other similar products?
It is undoubtedly best and easy to manage e-commerce program. Before starting with it you don’t have to do any coding or complex programming. Any manual processes for integration are not needed in it you can choose any niche as requirements of a business. Many helpful tools are embedded in it for its core functions such as payment gateways, inventory management, discounted codes, social media, blogs, SEO etc. It also helps to manage abandoned carts by reaching these customers through email.
What is your favorite aspect of this product?
It is providing more than 1200 applications in it for helping out the user in doing multiple complicated tasks which include email marketing, automation, boosting sales, booting traffic and many more. It is also having amazing integration with SaaS. You can set its various plans according to your budget and size of the organization. Any external hosting for a website is not needed in it.
What do you dislike most about this product?
Extra cost may be required for heavy customization because you must have to hire professionals by paying them some amount.
What recommendations would you give to someone considering this product?
It is providing 24 hours support through live chats, email, phone or anything that suits you according to your location.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Akari E.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
A USER FRIENDLY PLATFORM
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify is a web application that facilitates you to organize your online store. It provides you a huge variety of themes. Shopify allows you to sell physical and digital goods. If you are familiar with HTML and CSS then you will be glad to know that it works on both.
What is your favorite aspect of this product?
This software is easy to use. It provides you templates that make your store unique and different. There are great marketing tools like custom gift cards, etc. The SEO features make this platform different from others. I can easily get my amounts as this platform provides me a secure payment gateway. It is SEO friendly and my products can undoubtedly get noble ranks. The loading speed is just amazing, and ecommerce made on it opens in seconds.
What do you dislike most about this product?
You cannot use third party payment gateway without paying transaction fees. I dislike when the content does not reformate after changing themes.
What recommendations would you give to someone considering this product?
There are many online stores, but choosing the right one for your business is difficult. If you are finding a platform to grow your market then I think Shopify is the right option for you.
Pros
- Respectful
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Brett F.
- Role: Sales Marketing
- Industry: Machinery
- Involvement: Business Leader or Manager
Submitted Feb 2022
I love Shopify. It's the best there is.
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify's platform is easy to use and the checkout process is the best there is. I would definitely recommend it.
What is your favorite aspect of this product?
I love not having to manage the checkout process. The product management is great. The servers are great.
What do you dislike most about this product?
I don't like that you are forced to add and pay for apps to get functionality that you need. Editing pages that aren't the home page gets difficult because the layout options are so limited without paying for apps.
What recommendations would you give to someone considering this product?
Definitely use Shopify.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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