In Partnership With SelectHub
What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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In Partnership With SelectHub
Shopify Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Shopify.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Payment Processing
Catalog Management
Order Portal
Content Management
Integrated Search
Reporting and Analytics
Content Localization
Retargeting Capabilities
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Shopify Reviews
Farhan A.
- Role: Information Technology
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Dec 2021
Very good product!
Likeliness to Recommend
What differentiates Shopify from other similar products?
It provides very nice user interface with fully loaded tools to create a e-commerce websites in few minutes. It gives us to option choose free themes or paid themes based on our budget and start building e-commerce websites. We can export/import products and integrate with B2B sites like AliExpress or Wholesale2B and create fully automated drop shipping websites.
What is your favorite aspect of this product?
Shopify provide verity of tools/apps that make our e-commerce websites functionally rich. We can send automated order, inventory, payment and promotion.
What do you dislike most about this product?
Its basic plan start with $29 per month which is more if some one running small business on selling in an specific area.
What recommendations would you give to someone considering this product?
If you are looking to make a functionally rich and secure e-commerce websites they shopify is the best option to use. It will save your time and money. Even if you have no coding knowledge you can build your e-commerce websites in few hours.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Inspires Innovation
Cons
- Charges for Enhancements
- Commodity Features
- Vendor's Interest First
Please tell us why you think this review should be flagged.
Paul H.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2021
Easy to use with some nice, intuitive features
Likeliness to Recommend
What differentiates Shopify from other similar products?
The intuitive 'add ons' such as basket recovery tools which other CMS are lagging behind with.
What is your favorite aspect of this product?
Ease of use and features which have been thought about from a users perspective.
What do you dislike most about this product?
Some features a little clunky - for example adding an informational pop up message to the site without using a separate (possibly paid for) app is quite long winded, not impossible, but harder than it should be.
What recommendations would you give to someone considering this product?
Take the trial and watch the help videos on YouTube.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Patrick G.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Dec 2021
user friendly face and use of apps
Likeliness to Recommend
What differentiates Shopify from other similar products?
easier CMS, shopping cart and ability to use apps specific to my needs.
What is your favorite aspect of this product?
Most of the information I need is in one place.
What do you dislike most about this product?
customizing the themes and be difficult at times and some apps don't delete code it should
What recommendations would you give to someone considering this product?
manage your inventory and pricing effectively. I have to use 3rd party apps for my particular situation.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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