Silktide Logo
Silktide Logo
Silktide

Silktide

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Silktide
7.9 /10

What is Silktide?

Silktide makes software to understand and improve websites, covering accessibility, SEO, UX, GDPR and more. The Silktide platform is used by organisations around the world to review millions of websites every year.

Company Details


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Silktide Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Silktide?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

On-Page Tracker/Optimization

95

Backlink Tools

94

Alerts

94

Local SEO

92

Analytics and Reporting

91

Keyword Research

91

Content Optimization

90

Rank Tracking

87

Competition Analysis

85

Auditing

75

Vendor Capability Ratings

Average 91

Ease of Implementation

100

Ease of Data Integration

100

Breadth of Features

100

Availability and Quality of Training

95

Vendor Support

94

Business Value Created

91

Ease of Customization

90

Quality of Features

85

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

79

Silktide Reviews

Salini K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Very Easy to Use Platform with Great Experience

Likeliness to Recommend

10 /10

What differentiates Silktide from other similar products?

Silktide provides everything you need to improve your website in one platform, including automatic user needs, search engine optimization, and online marketing. Every year, thousands of clients utilize Silktide to analyze tens of millions of web pages. Almost every element of your web presence is covered, including material, usability, advertising, mobile, performance, and compliance with the law. There are a number of minor content concerns that had gone unnoticed by internal staff employees, which Silktide assisted us in identifying and resolving.

What is your favorite aspect of this product?

Silktide is quite simple to use, and the training programs offered at the beginning allow you to rapidly learn about all of the features and functionality available on the web platform. The framework itself is very simple to use and is divided into importance given as well as specific troubles, which allows you to focus on the activities you can do while easily defining the tasks that are beyond your skill set and passing them on to others who can help. The platform has the capacity to learn and adapt to your unique company demands, allowing you to customize it to your requirements.

What do you dislike most about this product?

To balance out all of the positive things I might say, I found the lack of an Academy curriculum on Ease of access to be frustrating. There is a great basic online course for novices to the subject, but I received the sense from the demo that there were a variety of in-depth educational materials in this field.

What recommendations would you give to someone considering this product?

As a Local Governmental agency, we must prioritize online accessibility. Silktide allows us to see what has to be corrected, how we can fix problems, and how we have improved over time. It's a simple program to use if you want to assess your usability, with properly marked links and assistance in resolving difficulties. Silktide can often auto-correct problems, but it usually leaves it up to you; what I like about it is that you keep the information on how to repair it so it doesn't occur with every new section you put up.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jessica H.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Amazing product

Likeliness to Recommend

9 /10

What differentiates Silktide from other similar products?

Silktide is very powerful SEO platform that has served us effectively since we deployed it.

What is your favorite aspect of this product?

It manages our teams and the data that we get from various departments for planning. It has effective user interface that is able to work on our tasks and projects from various teams and monitor their progress.

What do you dislike most about this product?

I have no problem with the current performance of this great product.

What recommendations would you give to someone considering this product?

I highly recommend this platform to any company for effective SEO data management.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Inspires Innovation
  • Caring

Wesley A.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Super and market leading. Must have tool.

Likeliness to Recommend

10 /10

What differentiates Silktide from other similar products?

Silktide is actively developed by a team of developers that do not have to sit behind red tape. This means their products are agile and on the bleeding edge of tech.

What is your favorite aspect of this product?

Just how useful the product is - we get so much insight into how our websites are built using Silktide, compared to other methods and products.

What do you dislike most about this product?

It can be a bit overwhelming at times - their support is often a little hit and miss, but they always comes up with the right answers when needed.

What recommendations would you give to someone considering this product?

Definitely go ahead. You will be working with a company that cares about their products, rather than one that makes hundreds of tools. The product is just fantastic and gives you a great insight into how you can improve your website.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing