Simpplr Logo
Simpplr Logo
Simpplr

Simpplr

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Simpplr
7.9 /10

What is Simpplr?

Simpplr's modern intranet software helps connect and engage employees to boost productivity, increase retention, and drive engagement.

Company Details


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Awards & Recognition

Simpplr won the following awards in the Digital Workplace category

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Simpplr Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Simpplr.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

95 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Simpplr?

0% Negative
12% Neutral
88% Positive

Pros

  • Effective Service
  • Helps Innovate
  • Respectful
  • Client Friendly Policies

Feature Ratings

Average 83

Instant Messaging

88

Reporting and Analytics

87

Home Page

87

File Sharing Collaboration

86

Calendars

85

Workflow & Approvals

85

Customizable Branding

82

Blog Support

82

Document Management

81

Mobile App

80

Department Zones

80

Vendor Capability Ratings

Average 79

Availability and Quality of Training

84

Ease of Data Integration

82

Ease of Implementation

82

Usability and Intuitiveness

80

Business Value Created

80

Ease of IT Administration

80

Quality of Features

78

Product Strategy and Rate of Improvement

78

Vendor Support

78

Ease of Customization

76

Breadth of Features

75

Simpplr Reviews

Pratik G.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Simpplr helps in building company's culture

Likeliness to Recommend

8 /10

What differentiates Simpplr from other similar products?

The name says it all. It's a very straightforward system which allows for rapid development of content and ease of use for non-IT people.

What is your favorite aspect of this product?

They were always willing to go the extra mile to ensure we kept our project on schedule.

What do you dislike most about this product?

Features to customize pages and content to the finest detail (e.g., css changes) are not available. It was not an issue for us, but is not supported in the system.

What recommendations would you give to someone considering this product?

Surely recommended all to go for this product

Pros

  • Performance Enhancing
  • Efficient Service
  • Friendly Negotiation
  • Helps Innovate

Laura W.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Good product

Likeliness to Recommend

10 /10

What differentiates Simpplr from other similar products?

Easy navigation of the site and easy to find what you need

What is your favorite aspect of this product?

Easy navigation of the site and easy to find what you need

What do you dislike most about this product?

Nothing much to dislike, a good site to have at a workplace

What recommendations would you give to someone considering this product?

Just give it a test and see what you think. Every work place is different

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Enables Productivity

Alexandre L.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great product to promote internal communication.

Likeliness to Recommend

9 /10

What differentiates Simpplr from other similar products?

Simpplr enables us to keep all pertinent and sensitive information in a single, easily accessible location. Simpplr provides a terrific platform for all workers to access corporate resources, especially with our attempts to expedite self-service. Simpplr makes it incredibly simple to distribute content to employees. I'm excited to see the self-governance tool in action when we reach the one-year milestone.

What is your favorite aspect of this product?

What I like best about their platform is that I immediately understood they performed a lot of research on the things they provide. They pay attention to their consumers' demands and respond accordingly. The system is really simple to use. Their self-governance tool is also quite useful in ensuring that our community does not become a content graveyard, which has been a concern in the past. Simpplr is a superb resource host that is simple to use and intuitive. I like the tags function, the ability to share new sites and pages straight in Slack, and the interesting carousel tool for staying up to date on current events.

What do you dislike most about this product?

There are a few tiny details, such as the thumbnails. I'd like to have a few more options, whether it's to include an extra photo that fits correctly in the header and thumbnail, or some more cropping/formatting tools, or to limit the newsletter's content. Even when we've stumbled across problems like these, our Customer Success Manager has been invaluable in brainstorming alternatives, contacting support and submitting new feature requests on our behalf.

What recommendations would you give to someone considering this product?

Create your user scenario and collaborate with a consultant who is familiar with the product. Request that they produce an alpha version of Simpplr that allows your community to participate and respond. More coworkers should be informed about Simpplr and its benefits, in my opinion. It's critical to include this as part of the onboarding process so that new employees get the most out of it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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