Simpplr Customer Reviews 2025 | Digital Workplace

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Simpplr

Composite Score

7.9 /10

CX Score

8.1 /10

33 Reviews Write a Review

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What is Simpplr?

Simpplr's modern intranet software helps connect and engage employees to boost productivity, increase retention, and drive engagement.

Company Details

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Awards & Recognition

Simpplr won the following awards in the Digital Workplace category

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0 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Contract Negotiation
Conflict Resolution

2022

Simpplr Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Simpplr.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

95 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Simpplr?

0% Negative

12% Neutral

88% Positive

Pros

Effective Service
Helps Innovate
Respectful
Client Friendly Policies

Feature Ratings

Average 83

Instant Messaging

Reporting and Analytics

Home Page

File Sharing Collaboration

Calendars

Workflow & Approvals

Customizable Branding

Blog Support

Document Management

Mobile App

Department Zones

Vendor Capability Ratings

Average 79

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Breadth of Features

Also Featured in...

Employee Communications

Score 7.7

View Simpplr in this category (opens in a new tab)

Simpplr Reviews

Marc C.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Great Corporate Intranet Platform.

Likeliness to Recommend

9 /10

What differentiates Simpplr from other similar products?

We had business-critical information scattered across several locations prior to launching with Simpplr, and this technology assisted in bringing it all together in one attractive solution. Developing a centralized source of truth for staff communications. This platform was the most capable of assisting us in accomplishing our goals.

What is your favorite aspect of this product?

Simpplr is simple to use, and staff quickly learned how to utilize it. The Simpplr staff walked us through the process step by step. For us, having a single source of truth that can be quickly shared across teams has been a game changer, it was really simple to develop content and invite other teams to add their own.

What do you dislike most about this product?

While the platform has some modifiable components, its overall feature set is very inflexible and standardized. Our only big concern was our dependency on photographs to generate content because we don't have a large store of them.

What recommendations would you give to someone considering this product?

We trust Simpplr because it provides an enterprise-wide social media experience, and its mobile app provides a terrific user experience, displaying the whole mix of communications across themes and teams. You may also message them directly, which is a good function. In addition, if you tag a coworker, they will be immediately aware of that message or post. Despite not having experienced much change in recent years, the online application provides an outstanding experience for viewing news.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2022

Remarkably easy to use for any business user.

Likeliness to Recommend

7 /10

Pros

Enables Productivity
Performance Enhancing
Efficient Service
Caring

Dave R.

Role: C-Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Robust Salesforce Integration and UX

Likeliness to Recommend

10 /10

What differentiates Simpplr from other similar products?

It is native to Salesforce and their integration directly interfaces with Salesforce Users/Profiles etc. Further, they have a really good DMS integration with BOX

What is your favorite aspect of this product?

Native Salesforce, Ease of Use for end-users to publish and create content, Great document management integration

What do you dislike most about this product?

Sometimes the search can be a bit wonky, but other than that it fits our needs.

What recommendations would you give to someone considering this product?

Consider who is creating and using the product first - a intranet is useless unless the team likes the product. In this case, Simpplr truly is a does make a complex business problem simple for users and admins.

Pros

Reliable
Performance Enhancing
Trustworthy
Efficient Service

Simpplr

What is Simpplr?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

Simpplr Ratings

84 Likeliness to Recommend

95 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Simpplr?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Reporting and Analytics Includes historical and real-time dashboard visualizations, detailed and summary reporting, and easy data extraction for data analysis.

Home Page A landing page that the user views upon launching the app. This may include announcements and the news feed, and may be customizable by the end user.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Calendars Ability to manage and view employee schedules, and book meetings.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Customizable Branding The app supports brand affinity by allowing customizable user interfaces with corporate assets such as logos and pictures of office space.

Blog Support Allows employees to create blogs, personalizable mini-websites on which they post content viewable by co-workers.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Mobile App Android and iOS app that users can download.

Department Zones Department Zones give your department or team a simple, fast, and cost-effective way to leverage next-generation intranet technology to support your goals.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

Employee Communications

Simpplr Reviews

Marc C.

Great Corporate Intranet Platform.

Likeliness to Recommend

Pros

Remarkably easy to use for any business user.

Likeliness to Recommend

Pros

Dave R.

Robust Salesforce Integration and UX

Likeliness to Recommend

Pros

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Feature Ratings

Instant Messaging

Reporting and Analytics

Home Page

File Sharing Collaboration

Calendars

Workflow & Approvals

Customizable Branding

Blog Support

Document Management

Mobile App

Department Zones

Vendor Capability Ratings

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Breadth of Features