Sisense Customer Reviews 2025 | Business Intelligence & Analytics

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Sisense

Composite Score

7.6 /10

CX Score

7.8 /10

33 Reviews Write a Review

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What is Sisense?

SiSense liberates data, empowers business users and frees IT by making it easy to do the difficult tasks of accessing, joining and visualizing data. Go beyond the dashboard with embeddable analytics that drive fast, actionable outcomes—right where you need them.

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Awards & Recognition

Sisense won the following awards in the Business Intelligence & Analytics – Enterprise category

Filter By

2 Top Rated Capabilities

3 Top Rated Features

2025

2 Top Rated Capabilities

1 Top Rated Features

2024

Service Experience
Product Impact
Conflict Resolution

2023

8 Top Rated Capabilities

8 Top Rated Features

2023

Strategy and Innovation
Contract Negotiation

2022

5 Top Rated Capabilities

7 Top Rated Features

2022

Sisense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sisense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

86 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sisense?

9% Negative

4% Neutral

87% Positive

Pros

Acts with Integrity
Helps Innovate
Performance Enhancing
Fair

Feature Ratings

Average 80

Data Modelling Tools

Collaboration

BI Platform Administration

BI Security

Dashboard

Data Connectors and Data Mashup

Data Exploration and Visualization

Intelligent Alerts and Notifications

Real-Time Visualization

Advanced Analytics and Data Science

Self Service and Ad Hoc Capabilities

Vendor Capability Ratings

Average 80

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Vendor Support

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.1

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Sisense Reviews

John O.

Role: Information Technology
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2025

powerful, flexible BI platform that excels

Likeliness to Recommend

9 /10

What differentiates Sisense from other similar products?

Strong Embedded Analytics Capabilities Hybrid Data Models: ElastiCube + Live Multi-Tenant Architecture Support

What is your favorite aspect of this product?

My favorite aspect of Sisense is its robust embedded analytics and customization capabilities

What do you dislike most about this product?

What I dislike most about Sisense is its limited out-of-the-box advanced analytics and AI/ML capabilities

What recommendations would you give to someone considering this product?

Know Your Use Case First Invest in Developer Resources Evaluate Data Modeling Needs

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Robert U.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

To extract knowledge from data, Sisense is the key

Likeliness to Recommend

8 /10

What differentiates Sisense from other similar products?

Support for a wide variety of data sources and an easy-to-use interface make data consolidation easy. Another benefit of AI integration is that it improves the information a new user can gain. In addition to a fantastic community and helpful support staff, issues are resolved quickly.

What is your favorite aspect of this product?

With Sisense we can create dynamic dashboards and reports that show trends in sales, inventories and key performance indicators (KPIs). Thanks to this, interested parties can obtain information quickly and make well-informed decisions. Thanks to this technology, we were able to complete the task faster and more efficiently than before.

What do you dislike most about this product?

Although there is room for improvement in mobile capabilities, there are a number of restrictions on mobile access compared to the desktop version. It is possible to simplify the advanced customization of the panel, something quite complicated. Querying complex databases can be a bit complicated at times.

What recommendations would you give to someone considering this product?

When I need to create documentation based on real-time or historical data trends, Sisense is a lifesaver for data analysis and knowledge extraction. I can also better grasp difficult technical ideas with the help of the visualization tool.

Pros

Helps Innovate
Reliable
Unique Features
Effective Service

Tribhuwan T.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Features disappoint

Likeliness to Recommend

7 /10

What differentiates Sisense from other similar products?

Cloud based tool

What is your favorite aspect of this product?

intuitive viz

What do you dislike most about this product?

Performance

What recommendations would you give to someone considering this product?

More robustness and smooth functioning

Pros

Continually Improving Product
Inspires Innovation
Includes Product Enhancements
Appreciates Incumbent Status

Sisense

What is Sisense?

Company Details

Book a Free Demo Today!

Awards & Recognition

Sisense Ratings

84 Likeliness to Recommend

86 Plan to Renew

1 Since last award

78 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Sisense?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Modelling Tools Includes ability to model complex relationships between internal application sources and other parties.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

BI Platform Administration Centralized console to manage BI portal administration. Management metrics and reports on usage, resource utilization, security, and other activities.

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Data Connectors and Data Mashup Connect to, merge and clean data from multiple diverse data sources.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

Intelligent Alerts and Notifications Ability to create, manage, send and receive notifications, enhancing efficiency and productivity.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Advanced Analytics and Data Science Techniques including predictive, data and text mining, machine learning, forecasting, what-if analysis, sentiment analysis etc.

Self Service and Ad Hoc Capabilities Selected user groups are able to interact with BI data, slice and dice, and find answers on their own.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Sisense Reviews

John O.

powerful, flexible BI platform that excels

Likeliness to Recommend

Pros

Robert U.

To extract knowledge from data, Sisense is the key

Likeliness to Recommend

Pros

Tribhuwan T.

Features disappoint

Likeliness to Recommend

Pros

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Feature Ratings

Data Modelling Tools

Collaboration

BI Platform Administration

BI Security

Dashboard

Data Connectors and Data Mashup

Data Exploration and Visualization

Intelligent Alerts and Notifications

Real-Time Visualization

Advanced Analytics and Data Science

Self Service and Ad Hoc Capabilities

Vendor Capability Ratings

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Vendor Support