Siteimprove Customer Reviews 2025 | SoftwareReviews

Siteimprove

Composite Score

7.8 /10

CX Score

8.3 /10

14 Reviews Write a Review

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What is Siteimprove?

Meet Siteimprove is a performance platform designed to give every member of your team what they need to optimize reach, reputation, revenue, and returns — all from one place. Siteimprove is a SaaS solution that helps organizations achieve their digital potential by empowering teams with actionable insights to deliver a superior website experience and drive growth.

Company Details

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Siteimprove Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

91 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Siteimprove?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Feature Ratings

Average 84

Paid Search Integration

Audience Segmentation

Search Engine Optimization

Audience Demographics

Data Visualization

Conversion Analysis

Customer Journey Modelling

Social Media Analytics

Customer Value Analysis

Device and Browser Analytics

API Framework

Vendor Capability Ratings

Average 82

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Customization

Vendor Support

Ease of Data Integration

Also Featured in...

Search Engine Optimization

Score 8.3

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Siteimprove Reviews

Sanjay S.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Reputation Monitoring and Content optimization

Likeliness to Recommend

8 /10

What differentiates Siteimprove from other similar products?

Amazing tool that monitor the Brand Reputation in real time and send notification when someone mention the brand name, analytical is strong i can check each aspect of website traffic and when to work in website.

What is your favorite aspect of this product?

Take very less time to fix the content issues that make contents stronger to rank in search engines and suggest what should be in the content like keywords headings and more.

What do you dislike most about this product?

perfect tool. nothing negative.

What recommendations would you give to someone considering this product?

best for digital marketing.

Pros

Helps Innovate
Trustworthy
Unique Features
Effective Service

Madhu D.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Siteimprove: optimizing digital presence

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

Siteimprove provides comprehensive accessibility reporting and also ensures that te website is compliant wtih the relevant regulations and standards.

What is your favorite aspect of this product?

Siteimprove offers a variety of search engine optimization tools and analytics such as website crawling and indexing which help organizations optimize their search engine rankings and visibility.

What do you dislike most about this product?

Siteimprove has limited customization and may not meet specific needs of some organizations.

What recommendations would you give to someone considering this product?

One needs to evaluate the cost to determine whether Siteimprove fits within their budget.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jerica G.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

Siteimprove greatly improves the web performance

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

Siteimprove was first implemented to aid in making our site more accessible. It does frequent automatic scans of the site to identify problems and accessibility flaws. In addition, we utilize Siteimprove's Siteimprove Academy for online accessibility instruction. After we had some success with accessibility, we branched out into using Siteimprove for quality control, performance monitoring, and other analytics purposes.

What is your favorite aspect of this product?

It is of the utmost importance to be able to educate new web users on the need of accessibility as well as to be able to check entire websites for accessibility, spelling, and style issues. Siteimprove provides solutions for bringing order and uniformity to huge websites, managing several websites, or websites with multiple authors. If your website isn't very big, you generally don't need it. There are a plethora of smaller proofreading and accessibility scanners that are free to use, and Google Analytics is a reliable ally. When dealing with a tiny site that can be updated by one person or a small team, heavy armament isn't necessary.

What do you dislike most about this product?

In spite of its useful features, Siteimprove comes at a hefty price. Client success managers appear to be replaced frequently, making it difficult to build a strong working relationship with them. Unfortunately, the price of the sophisticated SEO tools is so high that we cannot afford to include them in our SEO basic plan.

What recommendations would you give to someone considering this product?

Thanks to Siteimprove, we were able to raise our accessibility ratings from average to nearly ideal. Through the use of Siteimprove, we were able to significantly cut down on the number of misspelled words, style violations, and broken links on our site. Siteimprove's heatmaps were important in convincing key stakeholders of the importance of implementing online best practices.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Siteimprove

What is Siteimprove?

Company Details

Need Assistance?

Siteimprove Ratings

87 Likeliness to Recommend

91 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Siteimprove?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Paid Search Integration Integrates with popular search advertising services (i.e. AdWords) and can make predictive recommendations around areas like keywords.

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Search Engine Optimization Provides targeted recommendations for improving and optimizing a page for organic search rankings (i.e. via A/B testing or multivariate testing).

Audience Demographics The ability to capture, analyze and display customer demographic/firmographic data from different channels.

Data Visualization Visualize customer data in configurable dashboards or reports, and easily share these visualizations with decision makers.

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

Customer Journey Modelling The ability to effectively model and display customer behaviors or journeys through multiple channels and touchpoints.

Social Media Analytics Captures information on social signals from popular services (Twitter, Facebook, LinkedIn etc.).

Customer Value Analysis Predicts customer lifetime value based on past conversions.

Device and Browser Analytics Capture and summarize device and browser information.

API Framework Move data to and from the platform and other customer interaction applications (i.e. Marketing Automation) with ease.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Search Engine Optimization

Siteimprove Reviews

Sanjay S.

Reputation Monitoring and Content optimization

Likeliness to Recommend

Pros

Madhu D.

Siteimprove: optimizing digital presence

Likeliness to Recommend

Pros

Jerica G.

Siteimprove greatly improves the web performance

Likeliness to Recommend

Pros

Feature Ratings

Paid Search Integration

Audience Segmentation

Search Engine Optimization

Audience Demographics

Data Visualization

Conversion Analysis

Customer Journey Modelling

Social Media Analytics

Customer Value Analysis

Device and Browser Analytics

API Framework

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Customization

Vendor Support

Ease of Data Integration