What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Search
Granular Access Management
Task Management
Document Collaboration
Screen Sharing
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Slack Reviews
Daniel A.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: Business Leader or Manager
Submitted Dec 2024
Superb and easy to use!
Likeliness to Recommend
What differentiates Slack from other similar products?
They are exceptional and easy to use
What is your favorite aspect of this product?
The multiple stream for the number of people it can take for a meeting at once.
What do you dislike most about this product?
Absolutely nothing
What recommendations would you give to someone considering this product?
Best product for offering meeting for a larger audience
Pros
- Helps Innovate
- Reliable
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Ganesh S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Great for team collaboration
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack stands out with its user-friendly interface, robust integrations with third-party tools, and powerful search functionality. Its real-time messaging, customizable channels, and features like Slack Connect for cross-company collaboration make it highly effective for teamwork.
What is your favorite aspect of this product?
My favorite aspect of Slack is its seamless integration with other tools, which makes it easy to streamline workflows and keep everything organized in one place.
What do you dislike most about this product?
What I dislike most about Slack is the overwhelming number of notifications, especially in larger teams. It can get a bit distracting, and sometimes it's hard to keep track of important messages amidst the noise.
What recommendations would you give to someone considering this product?
I recommend setting clear guidelines for channels and notifications to avoid overload. Also, make the most of Slack's integrations with your existing tools to boost productivity.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Ernesto C.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
It's excellent for collaboration.
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack stands out for its easy-to-use method of team communication, which combines real-time messaging with seamless interaction with multiple applications. Its well-structured channel architecture also allows for focused discussions without losing context. Slack places a higher priority on a clear, easy-to-use design that is more flexible to meet corporate demands than other platforms.
What is your favorite aspect of this product?
I like Slack for its ability to include tools like Zoom, Trello, and Google Drive directly into conversations. You can also make voice and video calls, which eliminates the need to rely on other platforms for quick communication. Additionally, its reminder feature is a useful tool for remembering critical tasks.
What do you dislike most about this product?
Without any issues, I completely love Slack's features; it's a great way to keep current.
What recommendations would you give to someone considering this product?
I suggest Slack because it's crucial for teams that need to be well organized and communicate effectively, particularly in remote or hybrid environments. It allows you to keep everyone in sync in real time, centralize conversations, and link important apps to automate activities. It is especially useful for project management, file sharing, and departmental cooperation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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