What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Search
Granular Access Management
Task Management
Document Collaboration
Screen Sharing
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Slack Reviews
Rahul b.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Dec 2024
Best communication tool ever
Likeliness to Recommend
What differentiates Slack from other similar products?
Its very ease to use
What is your favorite aspect of this product?
Its interface is very cool and easy to understand
What do you dislike most about this product?
Everything seems goood but some lag
What recommendations would you give to someone considering this product?
Worth for money
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Lucky O.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
An amazing beginner friendly product
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack has a really wide integration with third-party applications like Asana, Trello, Salesforce etc way more than most in same market
What is your favorite aspect of this product?
It's no code atomation capabilty
What do you dislike most about this product?
Noting I can think of at the moment
What recommendations would you give to someone considering this product?
A great product, from small teams to very large teams can comfortably use it
Pros
- Reliable
- Caring
- Saves Time
- Helps Innovate
Please tell us why you think this review should be flagged.
Salome S.
- Role: Operations
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Very easy and fun to use
Likeliness to Recommend
What differentiates Slack from other similar products?
lack stands out due to its user-friendly interface, customizable channels for organized communication, and strong integrations with a wide range of third-party tools. It allows teams to streamline workflows with features like Workflow Builder and offers advanced search options to easily find past conversations and files. Compared to competitors like Microsoft Teams, Slack is known for its flexibility, ease of use, and seamless connection to various tools, making it a central hub for team collaboration.
What is your favorite aspect of this product?
favorite aspect of Slack is its channel-based organization, which allows teams to create dedicated spaces for different projects, topics, or departments. This structure keeps conversations focused and makes it easy to find important information. The advanced search feature is also a standout, letting you quickly locate messages, files, or links from past conversations.
What do you dislike most about this product?
One downside of Slack is its search bar functionality. While it’s powerful, it can sometimes be difficult to narrow down results effectively, especially in large teams with lots of messages and files. The search results aren’t always organized in a way that makes it easy to quickly find the most relevant information.
What recommendations would you give to someone considering this product?
Go for it, the team will enjoy!
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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