What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Search
Granular Access Management
Task Management
Document Collaboration
Screen Sharing
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Slack Reviews
Mika J.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2024
Team collaboration is made easy .
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack Channel system is great. It makes project conversations easier to follow, while helping to keep conversations organized and focused on specific subjects.
What is your favorite aspect of this product?
I just like most things about Slack right now. First, it keeps my work communications simple and organized. File sharing is easy and instantaneous, while the search function helps me find important messages from the thousands I have exchanged over the months and years.
What do you dislike most about this product?
Notifications have on occasions been a distraction, most especially when working on cross functional projects. Setting up complex workflows or automations on Slack consumes a lot of time too.
What recommendations would you give to someone considering this product?
Regardless of the specific physical location of my teammates, Slack helps I and my team stay productive and connected.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Jesho T.
- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Dec 2024
"Slack For the Best Team"
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack offers customizable automation capabilities. It is the differentitative factor about Slack than its competitiors.
What is your favorite aspect of this product?
Automation capbility is my favorite aspect in slack.
What do you dislike most about this product?
Built in video editing is not available in Slack. It should be included
What recommendations would you give to someone considering this product?
If you are looking for instant chat, file sharing along with Automation & Customization options, then Slack is the right product for you & your company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Santiago M.
- Role: Human Resources
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Dec 2024
Offers innovation and challenges.
Likeliness to Recommend
What differentiates Slack from other similar products?
The speed of real-time team collaboration, Slack's user-friendly design, and its ability to interact with a wide range of applications set it apart.
What is your favorite aspect of this product?
I enjoy Slack because it makes teamwork easier and allows me to combine several applications and keep communications organized in designated channels.
What do you dislike most about this product?
Slack can get overwhelming when there are too many active channels and notifications; This makes it difficult to concentrate on important tasks. Additionally, only the most expensive plans offer certain sophisticated features.
What recommendations would you give to someone considering this product?
I suggest Slack. It is a vital tool for managing projects, organizing teams, and promoting effective communication in a variety of professional settings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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