What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Search
Granular Access Management
Task Management
Document Collaboration
Screen Sharing
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Slack Reviews
Lovleen S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Finest Team Collaboration App
Likeliness to Recommend
What differentiates Slack from other similar products?
User Interface is totally different and looks modern & clear. Navigation is easy. It is very flexible and lots of integration features. It has large user community.
What is your favorite aspect of this product?
I am using mainly for private messaging, creating channels. Audio & Video quality is finest and very seamless. Easy to customize workflows.
What do you dislike most about this product?
Nothing to dislike but App is little bit costly for small organisation.
What recommendations would you give to someone considering this product?
Recommended Because its usability and finest team collaboration tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Maggie L.
- Role: Consultant
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Dec 2024
A Good Communication Tool
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack differentiates itself from other collaboration tools through its intuitive interface, robust integrations, and versatile communication features. It offers organized conversations via channels, threads, and direct messages, ensuring clear communication.
What is your favorite aspect of this product?
It's incredibly user-friendly, facilitates real-time work communication, and supports numerous integrations to streamline workflows and enhance productivity.
What do you dislike most about this product?
The Slack desktop application can sometimes slow to open, but once it’s booted up, it runs smoothly.
What recommendations would you give to someone considering this product?
A must-try communication platform for online group chats and video conferences.
Pros
- Continually Improving Product
- Reliable
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Ava T.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Dec 2024
Communication and collaboration on steroids.
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack integrates instant messaging , task management and aspect of project managements into a single platform . This makes it unique from all competitors I have trialled or used before.
What is your favorite aspect of this product?
Slack channels of course. They help keep my conversations organized and brings me together with fellow teammates in the same company, who are connected with me by project, task or departments.
What do you dislike most about this product?
Slack notifications can be a source of distraction for me, at times.
What recommendations would you give to someone considering this product?
Teams requiring seamless, organized communication. I think Slack should be considered.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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