What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Search
Granular Access Management
Task Management
Document Collaboration
Screen Sharing
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Slack Reviews
Abhishek D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
Easy to learn and use
Likeliness to Recommend
What differentiates Slack from other similar products?
Its very easy to use. Everything is in the correct place. Does make it easy for troubleshoot
What is your favorite aspect of this product?
The interface is very intuitive. The last mobile version update was really great. We can set our preferences also. Love the product in the IM sector
What do you dislike most about this product?
Nothing to dislike. Gets little laggy sometimes.
What recommendations would you give to someone considering this product?
This is a great tool for Instant messaging. You can integrate zoom and google calendar. Very useful
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
Shelby A.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Feb 2022
A fantastic tool for team communication
Likeliness to Recommend
What differentiates Slack from other similar products?
I usually use Slack to organize follow - up events and conferences since it is quicker than emailing everyone individually. Organizing people into networks ensures that information reach their intended receivers.
What is your favorite aspect of this product?
A remarkable ability to organize conversations. Emails are tough to track, and when there are so many, the job becomes incredibly difficult. Systems for messaging apps are not built for massive team cooperation. Skype is absolutely insufficient in this circumstance.
What do you dislike most about this product?
The smart phone application may be slow to respond, but I'm just picky. Overall, it's the best team communications platform accessible, and they're continually improving.
What recommendations would you give to someone considering this product?
If you're bored of writing emails or using Skype for business or team connection, give it a go; you'll be pleasantly amazed!
Pros
- Effective Service
- Caring
- Respectful
- Transparent
Please tell us why you think this review should be flagged.
Michael M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Communication solution for remote workers.
Likeliness to Recommend
What differentiates Slack from other similar products?
Very easy user interface.
What is your favorite aspect of this product?
Slack offers a perfect and simple to-utilize interface. I've been involving this stage for more than a year and I'm so cheerful how makes correspondence simpler with my partners. For the overall issues, refreshes, questions about our work, we've made a channel to move every data all at once. Not slacks just permits you to fabricate solid interchanges between your colleagues however it likewise permits you to more draw in with others in various channels connected with your inclinations. With the new video call and voice message refreshes, Slack addresses each of my issues at the present time!
What do you dislike most about this product?
The main thing I don't like with regards to Slack is the absence of capacity. At times I really want to glance back at a portion of the discussions I made with my partners yet because of the restricted stockpiling, I can't track down them in the inquiry history.
What recommendations would you give to someone considering this product?
Slack aides run our every day discussions inside. Tackling issues in a brief time frame, noting client demands quicker, getting effort endorsements effectively are only a couple of the advantages we get. Since utilizing Slack, we're more useful than any other time in recent memory! We previously bid farewell to messages that we hope to be dealt with quite a while.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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