What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Search
Granular Access Management
Task Management
Document Collaboration
Screen Sharing
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Slack Reviews
George H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Best way for project management!
Likeliness to Recommend
What differentiates Slack from other similar products?
Excellent and best platform!!!
What is your favorite aspect of this product?
Slack is the best business correspondence stage for groups and organizations to work productively. From private channels to public channels, everything is very much overseen and empowers the administrator to assume responsibility for everything. The joining of outsider programming with slack is fabulous. Slack gives combination pretty much every product that groups need to work with. The timetable sends highlight is what I enjoyed the most.
What do you dislike most about this product?
There a couple of slight buggy bothers, for example, I will get a notice that is shows a see of the message I have gotten, however assuming I click on the notice or move to the application the message doesn't show up. I then, at that point, need to finish off the application and return to see the message I got.
What recommendations would you give to someone considering this product?
On the off chance that you're searching for a consistent method for uniting various groups expertly, look no farther than Slack. Also, the advantages of having different organizations approach you in a moment, as a shopper particularly, has incomprehensible advantages.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rishabh S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Fast, reliable and easy to use
Likeliness to Recommend
What differentiates Slack from other similar products?
The application user interface is one the best and easy to use as compared to other apps. Smooth interaction on app.
What is your favorite aspect of this product?
Great feature of channel creation , works well with channel with large set of people. One of the best user interface and color schemes used in app. Highly performant in good network. Simple and fast file transferring and code sharing. Very secure. Cross platform, have used it on mac and windows, good experience.
What do you dislike most about this product?
Lags a bit in slow network. Could have better mobile app experience as its not that performant in app.
What recommendations would you give to someone considering this product?
Definitely try this product, one of the best for file sharing and calling. Good video and voice call experience.
Pros
- Enables Productivity
- Saves Time
- Fair
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
Alexis S.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Feb 2022
Slack is about effective collaboration.
Likeliness to Recommend
What differentiates Slack from other similar products?
Nothing else differentiates Slack from other software programs offering similar appeal, than Slacks vast integration with 3rd party software platforms. With Slacks integration, we have successfully initiated video meetings on Slack using third party meeting solutions, and our customer service team has closed sales deals faster, by moving sales conversation from back and forth emails into Slack channels.
What is your favorite aspect of this product?
The ability to be able to tag specific individuals in conversations, is a much loved Slack feature for me.
What do you dislike most about this product?
I have sometimes struggled to locate specific lines of messages , while trying to search though my Slack archives. Also, Slack does not provide enough customization options to determine the type of notifications I receive.
What recommendations would you give to someone considering this product?
Slack provides much relaxed communication than what we are all too used to, via email.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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