
What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Search
Granular Access Management
Task Management
Document Collaboration
Screen Sharing
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Slack Reviews

Jeevitha C.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Feb 2022
Amazing product
Likeliness to Recommend
What differentiates Slack from other similar products?
The speed. Though Slack performs so many operations, we get to use it effortlessly. Where as the other products, there is always issues with the page loading or the buffering while you search some text.
What is your favorite aspect of this product?
Slack integrates most of the third party applications like outlook, google calendar and many more applications that we use daily. This automatically changes the status based on the schedule that is there in the calendar. This is one of the best features I have seen in this product. It is user friendly and I love the UI. So these points stand out and make this product a different one than the other products.
What do you dislike most about this product?
The only thing that I dislike about this product is the lack of read receipt( to know if the text is read or not). It is one of essential features is what I feel.
What recommendations would you give to someone considering this product?
If you are looking for a great integration and collaboration tool, you got it handy. Please go for it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

James C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Great group management app
Likeliness to Recommend
What differentiates Slack from other similar products?
The astounding capacity to oversee correspondences. Emails are truly difficult to follow and it turns into a truly strong undertaking. Texting applications are not cooked towards mass correspondence between groups.
What is your favorite aspect of this product?
I like this application refreshes all contacts progressively. This permits us to keep in touch that doesn't tie up my telephone when I really want it. I additionally like the ability in include media and connections for my posts.
What do you dislike most about this product?
have not faced anything particular while using process.
What recommendations would you give to someone considering this product?
Implement Slack without hesitation. You will not regret it.
Pros
- Trustworthy
- Inspires Innovation
- Saves Time
- Transparent
Please tell us why you think this review should be flagged.

Oliur R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Excellent business communication tool
Likeliness to Recommend
What differentiates Slack from other similar products?
When it comes to business communication, Slack is a fantastic tool. It has some great features that I really like, such as real-time messaging, audio and video calling, and screen sharing, which makes it a great combination. It integrates with well-known tools such as Google Drive, Office 365, and others. It has a workflow builder that allows you to automate routine actions and communication. All of these amazing features combine to make Slack one of the best.
What is your favorite aspect of this product?
In Slack, team communication is extremely effective. It supports file sharing as well as messaging calling. Integrates easily with third-party tools such as Bitbucket. I like how it organizes all of those groups and makes it simple to navigate. I can create different workspaces for different groups as well as channels for various departments. It is cross-platform compatible, so I can easily access it from any device.
What do you dislike most about this product?
When it comes to business communication, Slack is unrivaled. There are a few things I'd like to see improved, such as the ability to completely delete text; currently, you can only edit the text you sent but not delete it. If you are on a free plan, old messes will also vanish. Aside from that, it's an excellent piece of software.
What recommendations would you give to someone considering this product?
Slack is highly recommended by me if you are looking for a reliable communication tool that can do almost everything you want and is simple to use. It has all of the great features that an all-in-one business communication tool should have, such as messaging, calling, file and screen sharing, and so on.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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