What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Search
Granular Access Management
Task Management
Document Collaboration
Screen Sharing
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Slack Reviews
OLUWATOBI ADETUNJI A.
- Role: Information Technology
- Industry: Agriculture
- Involvement: End User of Application
Submitted Jan 2022
Fantastic Collaboration Solution
Likeliness to Recommend
What differentiates Slack from other similar products?
Real time notification when mentioned in groups and channels.
What is your favorite aspect of this product?
Ability to notify users even when uses turn off notifications.
What do you dislike most about this product?
Good tool but update doesn't come very often.
What recommendations would you give to someone considering this product?
It is worth considering. very easy to use and a good GUI.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Subrata S.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Jan 2022
Communicating could not get easier
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack provides a safe and simple application that helps maintain quick communication between colleagues. Slack provides unique features that can help in creating different workspaces for different teams that helps in segregating and protecting the work even more.
What is your favorite aspect of this product?
Slack provides one of the best features which not only helps in keeping things separate but also helps in maintaining the security and since the product open source it helps in reducing the overall cost to our company.
What do you dislike most about this product?
The only thing slack lacks that it does not feel that stable from time to time, there are some minor glitches that usually are not a major setback but still reduces the overall user expirience.
What recommendations would you give to someone considering this product?
Slack is an open source application and provides a great way to keep communication among the peers it is most suitable for small companies with less people and multiple projects
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Abhinav B.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2022
Amazing User Interface
Likeliness to Recommend
What differentiates Slack from other similar products?
It's amazing user interface.
What is your favorite aspect of this product?
The features it provides to connect with others.
What do you dislike most about this product?
Not sure if there is anything that I disliked.
What recommendations would you give to someone considering this product?
Can consider this to interact with other team members.
Pros
- Over Delivered
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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