What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Search
Granular Access Management
Task Management
Document Collaboration
Screen Sharing
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Slack Reviews
JONATHAN H.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Great product and can be used easily
Likeliness to Recommend
What differentiates Slack from other similar products?
Great it works really well.
What is your favorite aspect of this product?
Great way to see what is going on in the org
What do you dislike most about this product?
Sometimes hard to find what you need
What recommendations would you give to someone considering this product?
It is really good.
Pros
- Enables Productivity
- Generous Negotitation
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Carl G.
- Role: Consultant
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2022
Fantastic collaborative software, great design
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack is a fantastic platform for collaborating with partners across a variety of systems. I work with 4 different companies with slack and it's super easy to get into a client system and start working together right away. I love the group memory it creates, and the functionality is amazing for file sharing, feedback threads, reminders and replying in line. I love the ability to connect with anyone even if your not within their system.
What is your favorite aspect of this product?
Ability to post images/files for feedback (I'm a graphic designer) and get notes back instantly that I can start iterating on. This is true for presentations, branding, books, anything. It's got some integrations with box/drop box that are invaluable too. I also recently discovered Huddle, for quick meetings.
What do you dislike most about this product?
This could become a training platform in my opinion, much like zoom/teams, no one is using it as such that I'm aware of.
What recommendations would you give to someone considering this product?
Try it for a small team first, perhaps a circle of freelancers, you'll quickly fall in love.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Alaia S.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
Love Slack!
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack is very intuitive and has great UI.
What is your favorite aspect of this product?
I love the ability to use GIFs and emojis!
What do you dislike most about this product?
Slack makes you feel like you constantly have to be online, which tends to be counterproductive.
What recommendations would you give to someone considering this product?
If you're looking for a messaging system, this is the one!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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