What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSlack Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Slack.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Search
Granular Access Management
Task Management
Document Collaboration
Screen Sharing
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Slack Reviews
Kayla b.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2021
Great service with Slack
Likeliness to Recommend
What differentiates Slack from other similar products?
It's simple and well designed compared to other similar platforms.
What is your favorite aspect of this product?
Slack really makes it easy for us to quickly message one another ,start a quick group huddle or chat. It has fantastic features that are easy to work with. Also it's overall ui of it is that it's quite good and easy to understand.
What do you dislike most about this product?
Overall slack features are quite good and easy to use for everyday activities,so I have no dislike towards it.
What recommendations would you give to someone considering this product?
It's actually one of the best tool I have used in my experience and it's a perfect tool for communication ,so you should give it a try.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Yeni O.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2021
Streamlined communication across my organization.
Likeliness to Recommend
What differentiates Slack from other similar products?
The ability to build workflows by automating routine activities and collaborative actions. This has enabled us to conveniently automate everyday basic actions such as sharing status updates. Thus leaving us with extra time to dedicate to other tasks.
What is your favorite aspect of this product?
Slack is multi-device based. Therefore allowing me use Slack across multiple devices, at the same time without limitations.
What do you dislike most about this product?
Inability to edit existing reminders, without first deleting and recreating them.
What recommendations would you give to someone considering this product?
Slack is ideal for organizations who require a streamlined, quick communication apparatus.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Helder S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Cloud-based multiplatform
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack is virtuous for its organized channel-based communication system that promotes transparency compared to isolated information in email, it also improves collaboration by allowing faster search of message history, quick switching between chat and phone calls. good quality voice and video.
What is your favorite aspect of this product?
Like Slack allows teams to meet efficiently with voice and video calls for up to 15 team members, screen sharing options during a video conference call, and collaboration to help communicate ideas clearly, host team meetings across channels open, create a channel for a specific project, topic or team, and have a clear view of the conversation.
What do you dislike most about this product?
There are no significant difficulties with Slack; it is easy to use and configure to communicate with other team members.
What recommendations would you give to someone considering this product?
I Recommend Slack is a great alternative to email for sending direct messages to people, creating a private group chat, opening chat rooms, organizing chats by topic, attaching files to messages, and integrating with a variety of online applications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
