What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Search
Granular Access Management
Task Management
Document Collaboration
Screen Sharing
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Slack Reviews
- Role: Industry Specific Role
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Nov 2021
Fundamental for remote productivity
Likeliness to Recommend
Pros
- Enables Productivity
- Continually Improving Product
- Performance Enhancing
- Respectful
Cons
- Commodity Features
- Under Delivered
Please tell us why you think this review should be flagged.
Carine O.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Oct 2021
A great tool for internal communication
Likeliness to Recommend
What differentiates Slack from other similar products?
The needed features, simple points, and distribution template streamline the invitation to conferences, meetings, or webinars, providing a quick access link for connection, saving time and simplifying operations.
What is your favorite aspect of this product?
It is most typically used for straightforward internal communication. It is advantageous that the function that can be done in the conversation may be performed without being entangled in it. Also useful as an HP checker because it quickly accumulates daily news. I've been using it for over a year, but I think it's great that it seems simple as long as you can easily communicate with other businesses and the threads aren't cluttered. It also has a presence feature, so you can see right away if you're available to chat, even if it's with a different business.
What do you dislike most about this product?
It has certain advantages over other tools, but the overall appearance and feel is a little crowded when compared to a standard chat tool, but once I got used to it, I thought it rather brilliant.
What recommendations would you give to someone considering this product?
It was necessary to consider, present, and use communication tools with many other organizations right away, but it was affordable and didn't require any training, so I could begin using it right away.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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Chinmay D.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Oct 2021
Amazing product with lot of features
Likeliness to Recommend
What differentiates Slack from other similar products?
With slack we can create our custom bots and do local testing of our applications, also we can create custom emojis with slack.
What is your favorite aspect of this product?
Slack huddle is the best way to connect with peers or an entire channel and share your screen it's like a high-class messaging app with VOIP and video calling features.
What do you dislike most about this product?
I don't understand why slack gives messages to yourself features.
What recommendations would you give to someone considering this product?
I recommend everyone to use slack as a messaging tool as there is a lot to do with the slack that our normal applications don't have.
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Saves Time
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