What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Search
Granular Access Management
Task Management
Document Collaboration
Screen Sharing
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Slack Reviews
Todd B.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2021
A must=have for remote teams
Likeliness to Recommend
What differentiates Slack from other similar products?
The ability to create channels and areas for your team to communicate and the ease of doing this.
What is your favorite aspect of this product?
Love that as a remote team, we still feel like we are all sitting in the same office together because of Slack. Everyone is just one message away from you.
What do you dislike most about this product?
Notifications can be a pain, especially when part of a channel but not needing it to be important to tell me about the messages.
What recommendations would you give to someone considering this product?
Definitely something your team will use and love, especially if you are all working remote.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Shubham S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2021
Best communication tool
Likeliness to Recommend
What differentiates Slack from other similar products?
We can do video calls, share video, images, text. We can share out screen too and we have tool to highlight things when screen was shared.
What is your favorite aspect of this product?
We can do sharing, video and audio calls, can join in group.
What do you dislike most about this product?
I have been using slack from past 10 months and I don't feel any such problems with slack.
What recommendations would you give to someone considering this product?
Best tool in market to solve your business problems.
Pros
- Reliable
- Effective Service
- Caring
- Saves Time
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
Amilker C.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2021
É extremamente completo e robusto.
Likeliness to Recommend
What differentiates Slack from other similar products?
Existem diversas integrações nativas e que são de fácil instalação.
What is your favorite aspect of this product?
Consigo me comunicar facilmente com colaborares e parceiros externos, além de receber notificações de reuniões via app.
What do you dislike most about this product?
O slack desk não é sincronizado com o app iOS, sempre que abro o aplicativo aparece diversas mensagens "não lidas" que já foram lidas e respondidas pelo computador.
What recommendations would you give to someone considering this product?
Compre sem medo, vai facilitar e muito o dia a dia do seu time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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