What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Search
Granular Access Management
Task Management
Document Collaboration
Screen Sharing
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Slack Reviews
Steven E.
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jun 2021
Slack for team collaboration
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack offers great features for team collaboration and messaging.
What is your favorite aspect of this product?
It enables us to organize our meetings effectively. Reaching out to colleague members is very easy with Slack as one can message or make online video calls.
What do you dislike most about this product?
I have not experienced any problem from the performance of this product that can affect its operation.
What recommendations would you give to someone considering this product?
I totally recommend this platform to any organization for excellent team collaboration.
Pros
- Enables Productivity
- Efficient Service
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Nicole L.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2021
Amazing features, easy to use collaboration
Likeliness to Recommend
What differentiates Slack from other similar products?
The full feature set
What is your favorite aspect of this product?
The many features - productivity management, channels, status information
What do you dislike most about this product?
Lack of outlook integration
What recommendations would you give to someone considering this product?
Make it standard that the entire company onboard the platform
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Maria D.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2021
Quick and effective for communication!
Likeliness to Recommend
What differentiates Slack from other similar products?
It is widely adopted so it is easier to collaborate from people from different departments or companies when working on a joint project.
What is your favorite aspect of this product?
The possibility to create different hashtags that represent groups and conversations for the specific topic you are interested in collaborating on
What do you dislike most about this product?
It can get a bit chaotic in the structure and way the files that are shared get downloaded.
What recommendations would you give to someone considering this product?
To try and assess with how many people they are gonna be working on; if its not that many, then probably slack is not necesserary
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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