What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Search
Granular Access Management
Task Management
Document Collaboration
Screen Sharing
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Slack Reviews
Megha A.
- Role: Student Academic
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jun 2021
Best product for communication in organization
Likeliness to Recommend
What differentiates Slack from other similar products?
We can set the status of user like in meeting, leave, in vacation etc. Easy way to transfer the file in slack.
What is your favorite aspect of this product?
We can create private channel in slack. Integration with the other apps like clickup, drive and many more. Snooze notification when we are not available.
What do you dislike most about this product?
Anyone can see profiles without any restrictions in organizations. Can’t see whether the message is read by the user or not.
What recommendations would you give to someone considering this product?
I recommend users to use slack for the business purpose. Essential tool for managing products with team in slack. We can transfer the data through slack easily, also searching in slack becomes very easy for slack.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
Ecaterina T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2021
It works best for chatting
Likeliness to Recommend
What differentiates Slack from other similar products?
It is a well-known and popular platform. The status can be easily set so everyone knows what the other employer is up to
What is your favorite aspect of this product?
Can easily find what we chatted about when I search in the field bar
What do you dislike most about this product?
Gifs and how to find them, when call it takes few seconds to connect
What recommendations would you give to someone considering this product?
do a good analysis before buying this product. some other platforms might be better for your company
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Henrique F.
- Role: Industry Specific Role
- Industry: Machinery
- Involvement: Business Leader or Manager
Submitted Jun 2021
Very good features for companies
Likeliness to Recommend
What differentiates Slack from other similar products?
Integration.
What is your favorite aspect of this product?
Ease of use.
What do you dislike most about this product?
Nothing to say.
What recommendations would you give to someone considering this product?
Go for it.
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
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