What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Search
Granular Access Management
Task Management
Document Collaboration
Screen Sharing
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Slack Reviews
Jeremiah Adrian H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
Definitely the best in communication
Likeliness to Recommend
What differentiates Slack from other similar products?
We have this messaging software, with it people can connect and greatly facilitate communication throughout the organization. It has an ability to save messages and files that is excellent and group conversations between all the employees.
What is your favorite aspect of this product?
With this solution we have been able to share documents, send messages and inform our workers without any problem, save the history of messages and in general I like the ease of increasing communication efficiency.
What do you dislike most about this product?
Sometimes the connection fails, but I think it is due to Internet problems, in general it is the solution to our recurring communication problems, this tool has significantly increased internal efficiency.
What recommendations would you give to someone considering this product?
Slack is the ideal tool to increase the efficiency of business communication, this tool is very simple to use and much more reliable than many other alternatives on the market, I recommend it for solving business communication problems.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Sudhanshu M.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2021
Whatsapp for Organizations
Likeliness to Recommend
What differentiates Slack from other similar products?
Its appearance and tools are perfect for professional use. Provides amazing and HQ video in good internet connectivity. Categorized and revised accordingly so can be used seamlessly in organizations for communication.
What is your favorite aspect of this product?
It is accepted around the globe, so we could use it for communicate anywhere in the word. It has a great appearance and tools are very improvised day by day. Moreover it is give custom features which can't be found in other application in the market.
What do you dislike most about this product?
It is very formal use centric and does not fit ideally for informal communications. It has a lot of limits in the free version and paid should be a bit cheaper.
What recommendations would you give to someone considering this product?
If you are looking something for your professional environment. You should go for it. You can use free version first form the overview of software.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Griffin W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2021
safe and fast connection between people.
Likeliness to Recommend
What differentiates Slack from other similar products?
For the time that I have been running Slack to buy with Zoom, Slack is usually a little faster with a slow connection since it requires less bandwidth to be able to run normally, its price can also be higher than that of some other sofwares.
What is your favorite aspect of this product?
At present, I implement Slack in the company since it is one of the most intuitive software, by virtue of which it has been very useful to me lately due to pandemic reasons and has served as a direct communication channel between company employees. It offers great audio and video quality and yet it is very safe and reliable.
What do you dislike most about this product?
I don't like Slack that it may be working correctly and out of nowhere it starts to have connection problems and the call drops, sometimes it freezes and the audio is delayed, otherwise I have no other complaints to describe.
What recommendations would you give to someone considering this product?
I recommend when using Slack that you make sure that the internet connection is the most suitable for it to work properly, use the paid version so that you can enjoy all the features of this great software.
Pros
- Continually Improving Product
- Trustworthy
- Acts with Integrity
- Client's Interest First
Please tell us why you think this review should be flagged.
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