What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Search
Granular Access Management
Task Management
Document Collaboration
Screen Sharing
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Slack Reviews
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Feb 2020
Great collaboration tool for large and small teams
Likeliness to Recommend
Pros
- Reliable
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Dr. Swarna S.
- Role: Student Academic
- Industry: Biotechnology
- Involvement: Business Leader or Manager
Submitted Feb 2020
Can be more flexible ,otherwise best for working.
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack has more features than any other similar products in market. It is widely in working place where you can share your large files. Communication with teammates becomes easier with slack.
What is your favorite aspect of this product?
Highly recommend for communication between team mates.
What do you dislike most about this product?
No dislike i have experienced till now.
What recommendations would you give to someone considering this product?
Highly recommended product.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Prudhvi S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2020
"Best Team Communication Tool So far"
Likeliness to Recommend
What differentiates Slack from other similar products?
It is way different from other products in the market It allows to create multiple workspaces,sharing the code snippet is amazing.
What is your favorite aspect of this product?
It is very easy to use and has lot of features that I love the most important ones are customization of notifications ,when working with teams it's simple to create private groups and start conversations,also customization of channels according to priority is excellent.
What do you dislike most about this product?
It is very difficult to decide what I dislike,sometimes I feel sharing code through mobile app is difficult and desktop app and mobile app are not synchronized with notifications.
What recommendations would you give to someone considering this product?
Slack is a unique platform with lots of features ,If you're looking for project handling with team members ,slack is the best for communication and sharing progress.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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