Snowflake Customer Reviews 2025 | SoftwareReviews

Snowflake

Composite Score

8.8 /10

CX Score

9.1 /10

112 Reviews Write a Review

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What is Snowflake?

Snowflake’s cloud data platform supports a multi-cloud strategy, including a cross-cloud approach to mix and match clouds as you see fit. Snowflake is available globally on AWS, Azure and Google Cloud Platform. With a common and interchangeable code base, Snowflake delivers advantages such as global data replication, which means you can move your data to any cloud in any region, without having to re-code your applications or learn new skills.

Company Details

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Awards & Recognition

Snowflake won the following awards in the Analytical Data Store category

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2025 Data Quadrant Champion

Latest Award, 2025

7 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation

2024

2024 Data Quadrant Champion

2024

7 Top Rated Capabilities

5 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact

2023

2023 Data Quadrant Champion

2023

6 Top Rated Capabilities

1 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

4 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

2021 Data Quadrant Champion

2021

Snowflake Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Snowflake.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Snowflake?

0% Negative

4% Neutral

96% Positive

Pros

Reliable
Helps Innovate
Enables Productivity
Trustworthy

Feature Ratings

Average 81

Data Management

Data Security

Workload Management and Monitoring

Distributed Processing

Data Integration

Platform Administration

Metadata Management

Real Time Capabilities

Analytics and Data Science Tools

Analytics and Reporting

Data Visualization

Vendor Capability Ratings

Average 81

Ease of Data Integration

Quality of Features

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training

Snowflake Reviews

Ngaafare R.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

Great Analytic features guaranteed

Likeliness to Recommend

9 /10

What differentiates Snowflake from other similar products?

It allows multiple, independent compute resources to have access to the same database hence the means can have an unlimited number of concurrent workloads against the same single copy of data.

What is your favorite aspect of this product?

Cloning whereby Snowflake is able to copy massive databases quickly. More so it is cost-effective and offers massive benefits for DevOps scenarios. Data sharing and the Snowflake Data Marketplace where I'm able to pull in curated data sets from the Snowflake Data Marketplace and also have the ability to securely share data with my partners seamlessly. Time travel whereby I'm able to query back in time, which is useful for troubleshooting data and removing data.

What do you dislike most about this product?

The ODBC does not accommodate multiple roles.

What recommendations would you give to someone considering this product?

It is a great product with very handy data analytic tools.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Inspires Innovation

Andrew S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

Manage database.

Likeliness to Recommend

9 /10

What differentiates Snowflake from other similar products?

Snowflake is outstanding in its structure and flexibility, for an executable database in the analysis created for the cloud, it allows access to data warehouses from anywhere, it also integrates seamlessly with AWS and other cloud platforms.

What is your favorite aspect of this product?

I like Snowflake makes storing data easy and convenient, it allows the ability to use SQL to query data sets.

What do you dislike most about this product?

I like Snowflake makes storing data easy and convenient, it allows the ability to use SQL to query data sets.

What recommendations would you give to someone considering this product?

I recommend Snowflake enables automated infrastructure management, optimization, availability, data protection, and more so you can focus on using your data.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Prem R.

Role: Information Technology
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Awesome Product

Likeliness to Recommend

10 /10

What differentiates Snowflake from other similar products?

The separation of storage and computing makes it so simple to manage capacity and ensure fast response times for all warehouse workloads.

What is your favorite aspect of this product?

It has completely transformed our ability to deliver an analysis of large data sets.

What do you dislike most about this product?

Nothing - This product was great and has worked well for us.

What recommendations would you give to someone considering this product?

One of the best aspects of this tool is its ease of use, it also provides an excellent cost accessible to everyone, Snowflake is very fast and reliable.

Pros

Continually Improving Product
Reliable
Efficient Service
Effective Service

Snowflake

What is Snowflake?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

2021 Emotional Footprint Champion

2021 Data Quadrant Champion

Snowflake Ratings

89 Likeliness to Recommend

98 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Snowflake?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Management Includes data sharing, data storage, records management, and data security.

Data Security Includes ability to hide sensitive data by masking with special characters or anonymous information.

Workload Management and Monitoring Includes task, performance, monitoring and time management

Distributed Processing Data storage and processing is shared among many physical or virtual independents servers or sites for high volume data with seamless access to large datasets.

Data Integration Includes integration of data from multiple sources, merging systems, transforming data and capture data to form a unified view of a company's data assets

Platform Administration Includes back-end interface and administrative capabilities

Metadata Management Easily manage metadata associated with customer data or audience segments.

Real Time Capabilities Ability to analytics and visualize data as soon as it becomes available in underline systems.

Analytics and Data Science Tools Includes Analytics and Data science components such as AI, statistical and machine learning libraries

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Data Visualization Thematic visualization with the ability to change views, including color, pattern/icon, dot-density, chart, scaled-symbol, and 3D prism themes

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Snowflake Reviews

Ngaafare R.

Great Analytic features guaranteed

Likeliness to Recommend

Pros

Andrew S.

Manage database.

Likeliness to Recommend

Pros

Prem R.

Awesome Product

Likeliness to Recommend

Pros

Most Popular Snowflake Comparisons

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Cloudera Data Platform

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1
Since last award

1
Since last award

Feature Ratings

Data Management

Data Security

Workload Management and Monitoring

Distributed Processing

Data Integration

Platform Administration

Metadata Management

Real Time Capabilities

Analytics and Data Science Tools

Analytics and Reporting

Data Visualization

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training