SocialPilot Logo
SocialPilot Logo
SocialPilot

SocialPilot

Composite Score
7.7 /10
CX Score
7.8 /10
Category
SocialPilot
7.7 /10

What is SocialPilot?

85,000+ professionals trust SocialPilot to manage social media, schedule social media posts, improve engagement and analyze results - at a pocket-friendly cost.

Company Details


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Awards & Recognition

SocialPilot won the following awards in the Social Media Monitoring category

SocialPilot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SocialPilot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SocialPilot?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Effective Service

Feature Ratings

Average 85

Influencer Identification

91

Collaboration

90

Audience Segmentation

89

Social Media Channel Integration Inbound

87

Competitor Tracking

86

Sentiment Analysis

84

Dashboards and Reporting

84

Publishing

84

Visual Analytics

79

Vendor Capability Ratings

Average 84

Vendor Support

92

Ease of Data Integration

87

Ease of IT Administration

87

Breadth of Features

86

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Availability and Quality of Training

85

Quality of Features

84

Ease of Implementation

84

Ease of Customization

81

Business Value Created

73

SocialPilot Reviews

Shashank S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Great too to manage multiple social accounts

Likeliness to Recommend

7 /10

What differentiates SocialPilot from other similar products?

SocialPilot stands out with its affordability and user-friendly interface, making it an attractive option for small businesses and freelancers. Its ability to manage multiple social media accounts from one dashboard simplifies scheduling and analytics.

What is your favorite aspect of this product?

My favorite aspect of SocialPilot is its cost-effectiveness. It offers a comprehensive set of features for managing multiple social media accounts without breaking the bank.

What do you dislike most about this product?

What I dislike most about SocialPilot is the limited reporting capabilities. While it provides essential analytics, the depth and customization of reports could be improved

What recommendations would you give to someone considering this product?

It’s ideal for small businesses or individuals looking for an affordable social media management tool. However, if your needs include advanced reporting or in-depth analytics, make sure to evaluate whether it will meet those requirements.

Pros

  • Generous Negotitation
  • Transparent
  • Helps Innovate
  • Continually Improving Product

Devashish A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Navigating social media simplified

Likeliness to Recommend

9 /10

What differentiates SocialPilot from other similar products?

By comparison, socialpilot was cheaper than other tools like hootsuit or buffer. It's works really well for me. However hootsuit may be more to your taste of you like detailed statistics and such.

What is your favorite aspect of this product?

Since I started using socialpilot a few months ago, everything has changed for me. Greatest thing? App is very easy to use! even someone like me who is new to managing social media can easily use the app. Creating posts and managing different accounts walking around is fun.

What do you dislike most about this product?

So, let's get this started: the date part of socialpilot could use some more work. More information about how my posts are doing would be nice from socialpilot.

What recommendations would you give to someone considering this product?

As a beginner in social media, pick socialpilot if you want a cheap option. That thanks has never made me feel so good. A lot of fancy numbers are missing, but it's easy and cheap enough for someone like me who just starting out. Make it your own!

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Continually Improving Product

Cons

  • Less Productive
  • Vendor's Interest First
  • Less Generous
  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Great source of information

Likeliness to Recommend

6 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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