SolarWinds

SolarWinds AppOptics

Composite Score

7.4 /10

CX Score

7.8 /10

79 Reviews Write a Review

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What is SolarWinds AppOptics?

Solarwinds AppOptics provides real-time visibility into any application by collecting both high-fidelity metrics and detailed transaction traces.

Company Details

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SolarWinds AppOptics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SolarWinds AppOptics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

89 Plan to Renew

3
Since last award

79 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SolarWinds AppOptics?

11% Negative

10% Neutral

79% Positive

Pros

Caring
Continually Improving Product
Saves Time
Performance Enhancing

Feature Ratings

Average 70

Server Monitoring

Scalability

Dependency Tracking

Application Logging

Application Discovery

Application Request Tracing

Error Reporting

Code Performance Monitoring

Real User Monitoring

Application Metric Reporting

Automated Diagnostics

Vendor Capability Ratings

Average 74

Ease of Data Integration

Business Value Created

Vendor Support

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

SolarWinds AppOptics Reviews

Olufemi O.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2025

Effective. High quality features

Likeliness to Recommend

7 /10

What differentiates SolarWinds AppOptics from other similar products?

In-depth dependency tracing

What is your favorite aspect of this product?

Proper Visibility of the network layer

What do you dislike most about this product?

Lack of ability to properly manage Worker Services on Windows servers. Especially when they run into exceptions and crash

What recommendations would you give to someone considering this product?

Provides a clear monitoring overview of the organization's technical infrastructure

Pros

Respectful
Continually Improving Product
Performance Enhancing
Effective Service

Thomas L.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

For APM, AppOptics has been an essential tool

Likeliness to Recommend

9 /10

What differentiates SolarWinds AppOptics from other similar products?

With AppOptics, we can track and evaluate every aspect of our architecture, and the core product performs exceptionally well.

What is your favorite aspect of this product?

I like that the user interface is exceptionally easy to use without compromising the ability to delve into the inner workings of our server environment, and the alert and self-healing mechanisms have proven to be really useful.

What do you dislike most about this product?

I would prefer the cloud version not truncate queries, but I found that the time period is not always stored in memory and the metric details you provided were really helpful.

What recommendations would you give to someone considering this product?

Because we can immediately see when something is about to fail or when a query is getting out of hand, AppOptics has proven to be an essential tool for mitigating production issues in real time.

Pros

Continually Improving Product
Reliable
Effective Service
Security Protects

Nikhil Kumar S.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2022

Reasonable Priced APM Product

Likeliness to Recommend

8 /10

What differentiates SolarWinds AppOptics from other similar products?

Low Cost Similar Products Integration with Infra tools

What is your favorite aspect of this product?

Tool from single vendor, easy installation, low cost.

What do you dislike most about this product?

innovation speed is not good enough, marketing is not being done right.

What recommendations would you give to someone considering this product?

Use this product for small scale and low budget , since it gives you most of the features like competitors.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

SolarWinds AppOptics

What is SolarWinds AppOptics?

Company Details

Need Assistance?

SolarWinds AppOptics Ratings

79 Likeliness to Recommend

1 Since last award

89 Plan to Renew

3 Since last award

79 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love SolarWinds AppOptics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Dependency Tracking Tracking the performance of all application dependencies.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Application Request Tracing Detail key attributes of application requests and transactions.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Code Performance Monitoring Tracking application performance at the code-base level.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Automated Diagnostics Automated diagnostics providing prebuilt workflows for problem detection, correlation of application behavior and performance, and determination of cause.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

SolarWinds AppOptics Reviews

Olufemi O.

Effective. High quality features

Likeliness to Recommend

Pros

Thomas L.

For APM, AppOptics has been an essential tool

Likeliness to Recommend

Pros

Nikhil Kumar S.

Reasonable Priced APM Product

Likeliness to Recommend

Pros

Most Popular SolarWinds AppOptics Comparisons

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Splunk APM

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Feature Ratings

Server Monitoring

Scalability

Dependency Tracking

Application Logging

Application Discovery

Application Request Tracing

Error Reporting

Code Performance Monitoring

Real User Monitoring

Application Metric Reporting

Automated Diagnostics

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Vendor Support

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Usability and Intuitiveness