Sophos

Sophos Firewall

Composite Score

8.7 /10

CX Score

9.0 /10

111 Reviews Write a Review

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What is Sophos Firewall?

Sophos Firewall’s Xstream architecture protects your network from the latest threats while accelerating your important SaaS, SD-WAN, and cloud application traffic. Sophos Firewall network security platform helps you consolidate and simplify your cybersecurity with a single vendor, cloud management console, and agent.

Company Details

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Awards & Recognition

Sophos Firewall won the following awards in the Next Generation Firewall category

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2025 Data Quadrant Champion

Latest Award, 2025

1 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Contract Negotiation

2024

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Contract Negotiation

2023

2021 Data Quadrant Champion

2021

Sophos Firewall Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sophos Firewall.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sophos Firewall?

1% Negative

6% Neutral

93% Positive

Pros

Reliable
Respectful
Security Protects
Acts with Integrity

Feature Ratings

Average 81

Web Content Filtering

Virtual Private Network

Virtual Firewall

Advanced Threat Protection

Application Control

Network Access Control

Off Premise Cloud Firewalls

Sandboxing

Encrypted Data Control

Identity Based Control

DLP Functionality

Vendor Capability Ratings

Average 79

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Breadth of Features

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Sophos Firewall Reviews

Albanus M.

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Very fantastic product ever

Likeliness to Recommend

10 /10

What differentiates Sophos Firewall from other similar products?

Sophos is the best visibility, protection and responses very quickly on threats

What is your favorite aspect of this product?

Provides protection from the latest spam campaigns, phishing attackers and malicious attachments.

What do you dislike most about this product?

No regrets having sophos

What recommendations would you give to someone considering this product?

This will protect all firewall security perfectly.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Alessandro D.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2022

Great Mid-Level solution, effective but stagnant

Likeliness to Recommend

8 /10

What differentiates Sophos Firewall from other similar products?

Ease to manage, reliable and enriched with great features

What is your favorite aspect of this product?

Sophos XG is the best solution for a mid-level enterprise that need a strong firewall. The solution is concrete, reliable and easy to implement

What do you dislike most about this product?

Support is almos non-existent and you need to escalate for anything, 1st and 2nd level just copy pastes KBs most of the time and the API engine doesnt work properly

What recommendations would you give to someone considering this product?

Consider Sophos XG if you need a reliable firewall for a medium sized infrastructure, the product is reliable but suffers when you think out of the box, the support and the training material doesn't help. The risk is to find many limitation that sophos itself may not be aware of.

Pros

Reliable
Performance Enhancing
Unique Features
Appreciates Incumbent Status

Cons

Slower Product Innovation
Less Effective Service
Less Efficient Service

Rohit S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2022

Excellent Firewall

Likeliness to Recommend

10 /10

What differentiates Sophos Firewall from other similar products?

Ease of use

What is your favorite aspect of this product?

Management of Firewall

What do you dislike most about this product?

nothing as such

What recommendations would you give to someone considering this product?

Ease of use and user friendly

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sophos Firewall

What is Sophos Firewall?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2021 Data Quadrant Champion

Sophos Firewall Ratings

87 Likeliness to Recommend

98 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Sophos Firewall?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Web Content Filtering Restrictive filtering of web surfing to limit exposure to harmful and inappropriate sites.

Virtual Private Network Offers IPSEC (for site-to-site tunnels) and SSL VPN (for remote access) options.

Virtual Firewall A VF runs entirely within a virtual environment and provides packet filtering and monitoring provided by a physical firewalls

Advanced Threat Protection ATP refers to a category of security solutions that defend against sophisticated malware or hacking-based attacks targeting sensitive data.

Application Control The solution provides ICAP support, anti-circumvention support, and an auto-record function of all traffic session details.

Network Access Control Endpoint integration to ensure each connecting device has appropriate security.

Off Premise Cloud Firewalls Firewall features offered as a service at lower cost and scalable infrastructure

Sandboxing Sandboxing is a software management strategy that isolates applications from critical system resources and other programs and tests its contents

Encrypted Data Control Native decryption and re-encryption of SSL and SFTP traffic for thorough inspection.

Identity Based Control Mapping of specific security policies to defined user groups and individuals.

DLP Functionality The solution provides DLP functionality consisting of sensitive data detection with multiple enforcement actions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Sophos Firewall Reviews

Albanus M.

Very fantastic product ever

Likeliness to Recommend

Pros

Alessandro D.

Great Mid-Level solution, effective but stagnant

Likeliness to Recommend

Pros

Cons

Rohit S.

Excellent Firewall

Likeliness to Recommend

Pros

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Feature Ratings

Web Content Filtering

Virtual Private Network

Virtual Firewall

Advanced Threat Protection

Application Control

Network Access Control

Off Premise Cloud Firewalls

Sandboxing

Encrypted Data Control

Identity Based Control

DLP Functionality

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Breadth of Features

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training