SpamTitan Logo Award Winner Product Badge
SpamTitan Logo Award Winner Product Badge
TitanHq

SpamTitan

Composite Score
8.3 /10
CX Score
8.7 /10
Category
SpamTitan
8.3 /10

What is SpamTitan?

SpamTitan reduces spam, viruses, malware and other email threats by over 99.9%. We provide sophisticated email security for your business without making it complicated.

Company Details


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Awards & Recognition

SpamTitan won the following awards in the Cloud Email Security category

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SpamTitan Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SpamTitan.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SpamTitan?

0% Negative
7% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Respectful

Feature Ratings

Average 82

User Flagging of Suspicious Emails

88

Administrator Dashboard and Reporting

84

Email Account Protection

83

Malware Blocking

83

Bulk Remediation

83

Tagging

82

Administrator Email Processing

82

End-User Warnings in Email Client Software

82

O365 integration

82

Anti-Spoofing Protection

81

Phishing Protection

81

Vendor Capability Ratings

Average 81

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Vendor Support

83

Business Value Created

83

Ease of Data Integration

82

Usability and Intuitiveness

82

Ease of Implementation

81

Quality of Features

80

Ease of Customization

79

Breadth of Features

78

Availability and Quality of Training

77

SpamTitan Reviews

Ismail O.

  • Role: C-Level
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Feature-packed Email Security Software

Likeliness to Recommend

9 /10

What differentiates SpamTitan from other similar products?

The previous email security solutions I have used did not have AI/ML implemented. This feature helps SpamTitan flag emails with malicious links and files. SpamTitan cloud also has a very friendly UI, which is very important because complicated setups do not help with security. Also, in an environment like mine that processes so many emails, SpamTitan has proven capable of handling the large volumes of email traffic

What do you dislike most about this product?

Absolutely nothing

What recommendations would you give to someone considering this product?

I would like to see integration with Threat Intelligence platforms like VirusTotal. The threat detection scores of attached files would really help in reducing the amount of false positives.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Transparent

Jeffery B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Product that exceeds the changing needs

Likeliness to Recommend

10 /10

What differentiates SpamTitan from other similar products?

Support is always fast to resolve issues. When this product is down it impacts all of my customers and my company. We have experienced one issue in 3+ years. That issue was resolved in under 30 minutes.

What is your favorite aspect of this product?

Customer ability to manage their emails.

What do you dislike most about this product?

No mobile app to manage email.

What recommendations would you give to someone considering this product?

Speak to the team. They value your input and want to help you be successful.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Respectful

Derek M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

SpamTitan is brilliant, fantastic product.

Likeliness to Recommend

10 /10

What differentiates SpamTitan from other similar products?

Cost and simplicity

What is your favorite aspect of this product?

Ease of implanting the system

What do you dislike most about this product?

Spam notifications too infrequent, blocking emails does not blacklist from the same user emailing again

What recommendations would you give to someone considering this product?

SpamTitan is easy to use, and keeps your mail of managed due to less spam.

Pros

  • Reliable
  • Caring
  • Appreciates Incumbent Status
  • Helps Innovate

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