Spike Logo Award Winner Product Badge
Spike Logo Award Winner Product Badge
SpikeApp Inc.

Spike

Composite Score
8.3 /10
CX Score
8.6 /10
Category
Spike
8.3 /10

What is Spike?

Say goodbye to plugins, creating accounts, and logins. With Video Meetings and Audio Calls fully integrated into your Inbox, your workflow stays- well...flowing!

Company Details


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Awards & Recognition

Spike won the following awards in the Web and Video Conferencing - Midmarket category

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Spike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Spike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Spike?

0% Negative
3% Neutral
97% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Includes Product Enhancements

Feature Ratings

Average 83

Keyboard Mouse Control

87

Video Conferencing

83

Screen Share

83

Audio Conferencing VoIP

82

Audio Controls

81

Vendor Capability Ratings

Average 83

Ease of IT Administration

89

Ease of Implementation

86

Product Strategy and Rate of Improvement

86

Quality of Features

85

Usability and Intuitiveness

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

82

Business Value Created

81

Ease of Customization

80

Ease of Data Integration

78

Spike Reviews

Junaid M.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Alternate Best Option for virtual meeting

Likeliness to Recommend

9 /10

What differentiates Spike from other similar products?

Some new feature during the confrence video call with the colleague and cleints in short spam of time which i like more

What is your favorite aspect of this product?

rapid loading while using this app for client and me both secondly its does not take mlthe big space in mobile ROM

What do you dislike most about this product?

Bufferimg durimg the weal signals

What recommendations would you give to someone considering this product?

Good to use for the audio video callinh and shortly arranged meeting virtually

Pros

  • Enables Productivity
  • Inspires Innovation
  • Respectful
  • Helps Innovate

Lokesh K.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Spike makes the complex email to friendly message.

Likeliness to Recommend

9 /10

What differentiates Spike from other similar products?

Its chat feature makes its most unique app. It makes job easy as people are more comfortable in discussion on chats instead of long mails. Chat message helps in quick closure of activities in comparison to mails chain. After every decade, some innovation comes and change the ordinary ways. Spike is going to be that app which will bring that revolutionary change in how people connect and work.

What is your favorite aspect of this product?

Chat feature is most favorite and and in opinion and this feature is competing strength of Spike

What do you dislike most about this product?

Nothing to dislike as it makes my life easy😎

What recommendations would you give to someone considering this product?

Improve and add AI response with 4-5 options for a message/mail. For example: Person 1 sent a message "when you will be able to share assignment" so now person 2 should get choices of AI generated response like 1) Will submit it by today 2) Will submit by tomorrow 3) Working on it 4) Yes, almost done

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bill H.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Spike is where it's at for me!

Likeliness to Recommend

1 /10

What differentiates Spike from other similar products?

Spike is feature rich, visually appealing, and makes productivity fun and easy. I have tried many but Spike brings all the best, of other products, together for me,

What is your favorite aspect of this product?

Visually appeals to me but also provides ways to be productive with our teams! Ease of use and doesn't feel outdated.

What do you dislike most about this product?

I have been using Spike since the early days of Beta, before it was a paid for product. I have been on the ride through the growing pains and sometimes it has felt slow to fix some issues...But if you are using from the beginning you know how far it has come!

What recommendations would you give to someone considering this product?

Try it! Give it a fair chance and you will discover how incredible Spike is and how it will impact your productivity.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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