What is Spike?
Say goodbye to plugins, creating accounts, and logins. With Video Meetings and Audio Calls fully integrated into your Inbox, your workflow stays- well...flowing!
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Spike?
Pros
- Respectful
- Reliable
- Acts with Integrity
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Keyboard Mouse Control
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Breadth of Features
Vendor Support
Business Value Created
Ease of Customization
Ease of Data Integration
Spike Reviews
Mohsin H.
- Role: Operations
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Mar 2023
improved productivity and communication
Likeliness to Recommend
What differentiates Spike from other similar products?
key benefits of Spike is that it offers a unified inbox that combines emails, chats, and collaborative tools in one place. This can be especially helpful for teams who need to stay connected and collaborate on projects.
What is your favorite aspect of this product?
tandout feature of Spike is its focus on conversation threads. The app groups messages together in a way that makes it easy to follow the flow of a conversation, even if it spans multiple messages and replies.
What do you dislike most about this product?
issues with syncing across devices and occasional glitches or bugs. Additionally, while the app does offer a free version, some employees have criticized the pricing of the premium versions as being too expensive.
What recommendations would you give to someone considering this product?
Overall, Spike seems to be a solid option for anyone looking for an email app that combines productivity features with collaboration tools
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Arpit N.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Fabulous its very good
Likeliness to Recommend
What differentiates Spike from other similar products?
This is very easy to use
What is your favorite aspect of this product?
User interface is very good
What do you dislike most about this product?
Sometime lagged
What recommendations would you give to someone considering this product?
Must use and cery usefull
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Naveed a.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted Jan 2024
"MY TRUSTED WORKING PARTNER"
Likeliness to Recommend
What differentiates Spike from other similar products?
Spike is made with simplicity, it's dashboard is user friendly even for beginners and has amazing features,with spike you can easily send information to reach out to many people all at once,urgent meetings can be conducted all thanks to spike
What is your favorite aspect of this product?
Spike has features such as instant messaging which enables communication between me and my colleagues, we can send and receive messages using spike and this helps us to work together towards an ongoing projects, we can also engage into an audio call when necessary and discuss important facts about work using the same same platform, video calls are also part of spike and this brings an aspect of effective communication since you can see the other colleagues on your own gadget.
What do you dislike most about this product?
I have not come across anything as a dislike with spike
What recommendations would you give to someone considering this product?
For a company that values team work and collaboration,this is the tool for it, employee can engage into serious conversations without leaving their desk and this saves on time and Also boost productivity.try this tool in your company and see the results that come with it.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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