Sprout Social Enterprise

What differentiates Sprout Social Enterprise from other similar products?

The smart inbox tool. We utilize this tool to manage multiple message types , from the different social platforms connected to Sprout account. For a platform such as Instagram , I can manage comments to our posts , direct messages, ad comments , regular mentions , media tags and story mentions. The main benefit of this smart inbox for me , is the unification of all incoming content across platforms into a single stream , enabling better monitoring and faster responses .

What is your favorite aspect of this product?

I am able to setup views that let me monitor content shared on social media platforms , where my company has a brand presence. This is based on selecting specific keywords and hashtags to track. Sprout even makes available provisions to filter identified result by location , images , and by the status of the person posting ( a verified user or not ).

What do you dislike most about this product?

No availability to post to all social media platforms connected to our Sprout social simultaneously. A result of the clear differences is the character limit support for the textbox , alloted for posting content to each social media platform.

What recommendations would you give to someone considering this product?

I describe Sprout social as a social management suite, rather than a management tool. This is a result of the collection of tools it possesses , geared towards content scheduling , activity tracking, analytics and message management.

What differentiates Sprout Social Enterprise from other similar products?

Although I have tried other applications that are comparable to Sprout, I find that it is the most convenient and easy to use. The data is quite useful for quarterly and yearly reports, and the scheduling features are reliable and up-to-date with social media's ever-evolving norms.

What is your favorite aspect of this product?

It's a customer relationship management system as well as a location to centrally manage your social media accounts. You may choose which subset of customers you want to reach with your postings, as well as when they should be published across different channels.

What do you dislike most about this product?

Sprout may be difficult to use at times; one feature I'd like to see modified is the comparative date used when looking at statistics and interaction rates for different time periods.

What recommendations would you give to someone considering this product?

Put your doubts about Sprout Social to rest and give it a go. I highly recommend it as a useful social media management tool for your company. When you sign up for Sprout Social, you may try it out for free. As a result, you can determine if it's a good fit for you. In addition, an Account Executive is available for live chat demonstrations of the platform's features.

What differentiates Sprout Social Enterprise from other similar products?

This application is unique in comparison to others because it possesses a multitude of features, it is simple to operate, and it provides excellent customer service. This is such a great program.

What is your favorite aspect of this product?

Ease with which posts can be scheduled and published. I wish that I could tag people and things in IG videos, add cover photographs to Reels, and schedule Stories without having to go through a workflow.

What do you dislike most about this product?

The inability to schedule Stories and Reels, as well as the absence of a feature that allows users to share multi-media carousel posts, are two major drawbacks. In addition, I wish there were improved methods to interact with content directly from the listening dashboard.

What recommendations would you give to someone considering this product?

My opinion is that the user interface of this software is head and shoulders above that of Hootsuite, and as a result, I have no hesitation in wholeheartedly recommending it to others. The level of customer assistance provided is of exceptional quality! In the event that I encountered any issues while using SproutSocial, their customer care was accessible to assist me through either live chat or email.