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SS&C Technologies

SS&C Blue Prism Enterprise

Composite Score

8.1 /10

CX Score

8.4 /10

81 Reviews Write a Review

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What is SS&C Blue Prism Enterprise?

SS&C | Blue Prism® Enterprise is an enterprise automation solution that provides organizations with a robust digital workforce, liberating people from repetitive tasks and manual processes. With your new unified workforce, your people are free to focus on creating exceptional customer experiences and be involved in more creative, high-value projects — the transformational work that matters most to your business.

Company Details

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Awards & Recognition

SS&C Blue Prism Enterprise won the following awards in the Robotic Process Automation - Enterprise category

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2024 Data Quadrant Champion

2024

4 Top Rated Capabilities

9 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

4 Top Rated Capabilities

6 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

11 Top Rated Capabilities

13 Top Rated Features

2022

SS&C Blue Prism Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SS&C Blue Prism Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SS&C Blue Prism Enterprise?

1% Negative

10% Neutral

89% Positive

Pros

Enables Productivity
Performance Enhancing
Respectful
Efficient Service

Feature Ratings

Average 85

Exception Handling

Code-Free Programming

Real-Time Debugging

Unsupervised Launch

Concurrent Work

Central Deployment

Action Logging

Distributed Work

Performance Monitoring

User Libraries

Sentiment Analysis

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Implementation

Quality of Features

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

SS&C Blue Prism Enterprise Reviews

Sarah W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Automating with Blue Prism

Likeliness to Recommend

10 /10

What differentiates SS&C Blue Prism Enterprise from other similar products?

I have worked with Blue Prism for a while now. We have used Blue Prism to automate fixed processes in our organization, with a dedicated department for RPA. Our automation process mainly consists of data migration between systems, which we chose to automate using Blue Prism because of its cost-effectiveness, 24/7 operation, and financial return the software allows for human intervention when necessary, which was beneficial. The Blue Prism platform is the cornerstone of our RPA center of excellence.

What is your favorite aspect of this product?

The tool can be implemented with a .NET language and has a great debugging system. Our organization uses Blue Prism to create a digital workforce of software robots, which is cost-efficient, versatile, and accurate. The Blue Prism portal provides lots of information and study materials, as well as support and knowledge center.

What do you dislike most about this product?

There is a user base for the tool, but it lacks a strong and established user community. Robot tasks are in the box but they should be outside the box I believe.

What recommendations would you give to someone considering this product?

The tool can be learned by users with basic understanding of coding and IT, and does not require expertise in a specific programming language like Java. Accurate automation can be achieved if the code and rulesets are properly developed. It is also easy to install and set up, with several built-in objects and functionalities.

Pros

Continually Improving Product
Reliable
Unique Features
Caring

Idaly M.

Role: Industry Specific Role
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

A professional automation service.

Likeliness to Recommend

10 /10

What differentiates SS&C Blue Prism Enterprise from other similar products?

Blue Prism intensifies our processes, improves and simplifies our productivity, it is easy to customize software, other similar software have complicated procedures and confuse the inexperienced user, but this software is not as it is easy to understand and use.

What is your favorite aspect of this product?

I really like using Blue Prism because it's easy to be fluent and create solutions instantly and automatically, as the bots allow for professionalism with their artificial intelligence. I like the support because it's always available and the feature set keeps productivity constant.

What do you dislike most about this product?

I can't say anything negative because it hasn't happened, from the beginning our most experienced team collaborated in the implementation and we received good advice from the technical support team so that the process was carried out normally.

What recommendations would you give to someone considering this product?

It is very easy for our team to recommend it, because it is the software with the most positive experiences that can be found, it decreased repetitiveness and increased fluency in our departments.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Peterson D.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Advanced Automation Fool

Likeliness to Recommend

9 /10

What differentiates SS&C Blue Prism Enterprise from other similar products?

Blue Prism Intelligent has innovative systems for automation

What is your favorite aspect of this product?

Blue Prism Intelligent has vital system for new technologies

What do you dislike most about this product?

Blue Prism Intelligent concentrate on new technologies efficiently

What recommendations would you give to someone considering this product?

Blue Prism Intelligent is committed for new technologies

Pros

Helps Innovate
Reliable
Performance Enhancing
Efficient Service

SS&C Blue Prism Enterprise

What is SS&C Blue Prism Enterprise?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

SS&C Blue Prism Enterprise Ratings

85 Likeliness to Recommend

1 Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love SS&C Blue Prism Enterprise?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Exception Handling Bots take specific standard actions based on unexpected conditions.

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Real-Time Debugging Identifying errors in process while bot is working.

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

SS&C Blue Prism Enterprise Reviews

Sarah W.

Automating with Blue Prism

Likeliness to Recommend

Pros

Idaly M.

A professional automation service.

Likeliness to Recommend

Pros

Peterson D.

Advanced Automation Fool

Likeliness to Recommend

Pros

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Feature Ratings

Exception Handling

Code-Free Programming

Real-Time Debugging

Unsupervised Launch

Concurrent Work

Central Deployment

Action Logging

Distributed Work

Performance Monitoring

User Libraries

Sentiment Analysis

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

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Availability and Quality of Training