Stackify Retrace Logo Award Winner Product Badge
Stackify Retrace Logo Award Winner Product Badge
BMC

Stackify Retrace

Composite Score
8.2 /10
CX Score
8.4 /10
Category
Stackify Retrace
8.2 /10

What is Stackify Retrace?

Get code-level tracing, squash bugs and continuously observe and improve your application’s user experience from dev to production with Retrace full lifecycle APM.

Company Details


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Awards & Recognition

Stackify Retrace won the following awards in the Application Performance Monitoring - Midmarket category

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Stackify Retrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stackify Retrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stackify Retrace?

3% Negative
10% Neutral
87% Positive

Pros

  • Fair
  • Trustworthy
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 85

Domain-Centric AI/ML

100

Cloud/On-Prem/Hybrid Deployment

90

Code Performance Monitoring

88

Error Reporting

87

Application Discovery

87

Application Request Tracing

87

Domain-Agnostic AI/ML

86

Enterprise Cloud Platform Support

86

Scalability

86

Transaction Request Performance

85

Dependency Tracking

84

Vendor Capability Ratings

Average 82

Ease of IT Administration

86

Business Value Created

85

Vendor Support

84

Ease of Data Integration

84

Ease of Implementation

83

Availability and Quality of Training

83

Usability and Intuitiveness

81

Breadth of Features

81

Quality of Features

80

Product Strategy and Rate of Improvement

79

Ease of Customization

76

Stackify Retrace Reviews

Rowann T.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Search does not work reliably

Likeliness to Recommend

8 /10

What differentiates Stackify Retrace from other similar products?

Glad to see an all web option.

What is your favorite aspect of this product?

Web based and accessible

What do you dislike most about this product?

The search capability which is hugely important does not work reliably making it very hard to use when investigating issues. Also, there is no 1 year retention which makes it unusable for our PCI needs.

What recommendations would you give to someone considering this product?

Find out what your organizations true needs are.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Altruistic
  • Acts with Integrity
  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Easy to use. Great product, great pricing.

Likeliness to Recommend

9 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Chris V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

High quality APM for .NET

Likeliness to Recommend

9 /10

What differentiates Stackify Retrace from other similar products?

Friendly and helpful support team, stability of the platform (it scales well), and ease of integration.

What is your favorite aspect of this product?

It helps us build better software for our customers by identifying issues and slowdowns so we can engineer solutions and fixes.

What do you dislike most about this product?

Very few downsides; there have only been one or two technical issues in the several years we've had this installed and integrated into our stack.

What recommendations would you give to someone considering this product?

Give it a shot -- you won't be disappointed. We have a .NET app and this tool has been invaluable and helped shape how and why we architect our software in specific ways. It also lets us measure the impact of performance improvements which is highly valuable.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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