Stackify Retrace Logo Award Winner Product Badge
Stackify Retrace Logo Award Winner Product Badge
BMC

Stackify Retrace

Composite Score
8.2 /10
CX Score
8.4 /10
Category
Stackify Retrace
8.2 /10

What is Stackify Retrace?

Get code-level tracing, squash bugs and continuously observe and improve your application’s user experience from dev to production with Retrace full lifecycle APM.

Company Details


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Awards & Recognition

Stackify Retrace won the following awards in the Application Performance Monitoring - Midmarket category

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Stackify Retrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stackify Retrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stackify Retrace?

3% Negative
10% Neutral
87% Positive

Pros

  • Fair
  • Trustworthy
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 85

Domain-Centric AI/ML

100

Cloud/On-Prem/Hybrid Deployment

90

Code Performance Monitoring

88

Error Reporting

87

Application Discovery

87

Application Request Tracing

87

Domain-Agnostic AI/ML

86

Enterprise Cloud Platform Support

86

Scalability

86

Transaction Request Performance

85

Dependency Tracking

84

Vendor Capability Ratings

Average 82

Ease of IT Administration

86

Business Value Created

85

Vendor Support

84

Ease of Data Integration

84

Ease of Implementation

83

Availability and Quality of Training

83

Usability and Intuitiveness

81

Breadth of Features

81

Quality of Features

80

Product Strategy and Rate of Improvement

79

Ease of Customization

76

Stackify Retrace Reviews

Ellen B.

  • Role: Public Sector
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A great dashboard and reporting tool

Likeliness to Recommend

10 /10

What differentiates Stackify Retrace from other similar products?

Despite having specific usability difficulties, the user interface is nonetheless functional despite its age. The log and historical data are excellent, as is the monitoring service. The profile is easy to construct, and using it is straightforward and easy. It is a beneficial tool for the routine use of several applications.

What is your favorite aspect of this product?

We can identify issues that are often only observed in production or pre-production scenarios with particular sorts of devices or APIs and then dive in and re-analyze our changes using the Stackify prefix due to the performance monitoring on the web interface and integration. The errors area is beneficial for post-mortem investigation and web application improvement. The best thing is that it makes it possible for our support staff to locate and fix problems even without in-depth technical knowledge.

What do you dislike most about this product?

It didn't describe the IO problems we were experiencing, which makes the complaint a little unfair because they were presumably outside the application's purview. You can choose from restrictions on the metric aggregation and presentation options. We also encountered a problem where a complete server restart was required to install the net package when the Stackify team made an update.

What recommendations would you give to someone considering this product?

It can be utilized to track system irregularities. Anomalies might occur at the application end or in the network. Its engine was thoughtfully designed to read real-time data and conduct analysis to identify the core cause. Implementation went smoothly. Issues are quickly identified. Ongoing usability Support was responsive and helpful in fixing a Stackify bug.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Paul O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Does what we need, no fuss, A great help.

Likeliness to Recommend

10 /10

What differentiates Stackify Retrace from other similar products?

We haven't tried anything comparable

What is your favorite aspect of this product?

It's usually the first thing to tell us we have a problem, and if not, the first place to look when something else does. A lot of the problems are found and fixed before the clients see any problem and that's worth a lot.

What do you dislike most about this product?

Sometimes it's hard to find the information relating to an error reported in an application; search capabilities are a bit quirky

What recommendations would you give to someone considering this product?

Take a good look. It works well for us, it might suit you too

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Great for error monitoring!

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Respectful

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