Staffbase Logo Award Winner Product Badge
Staffbase Logo Award Winner Product Badge
Staffbase

Staffbase

Composite Score
8.5 /10
CX Score
9.0 /10
Category
Staffbase
8.5 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

3% Negative
3% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 83

Pulse Surveys

88

Instant Messaging

87

Newsletter Creation

87

Rewards Recognition

87

Intranet

86

Employee Directory

85

Single Sign-On (SSO)

83

Mobile

83

Emergency Notification

83

Surveys and Polling

82

Application Integration

81

Vendor Capability Ratings

Average 85

Vendor Support

89

Quality of Features

88

Ease of Data Integration

88

Breadth of Features

87

Ease of Implementation

86

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

84

Ease of IT Administration

84

Availability and Quality of Training

83

Business Value Created

82

Ease of Customization

77

Staffbase Reviews

Pooja P.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Excellent tool for connecting workers globally

Likeliness to Recommend

7 /10

What differentiates Staffbase from other similar products?

We were aware that there was a lack of communication and interchange inside our organization, especially in light of the numerous subsidiaries outside of Germany that were not informed of all Group-related news. They may easily be kept informed about new initiatives, management changes, etc. thanks to the app.

What is your favorite aspect of this product?

The Staffbase app is incredibly simple to use; anyone can access it and add articles or photographs without any hassle! No more justifications about how complicated things are or how you require specialized knowledge.

What do you dislike most about this product?

The only issues we have are the (quite often) technical breakdowns, such as when we are unable to access the app or upload media. Although it doesn't happen frequently, it always seems to happen when I need the malfunctioning function.

What recommendations would you give to someone considering this product?

Our advice is to be committed to the cause and keep making an effort to persuade individuals who are difficult to persuade. Definitely, we are working on that right now.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Sushil K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Excellent tool for connecting workers globally

Likeliness to Recommend

8 /10

What differentiates Staffbase from other similar products?

We started many campaigns, in which each subsidiary introduced itself, its products, its target markets, and its staff. Through the simple act of sharing information within the app, this type of campaign aids in our ability to develop as a team and forge a corporate identity.

What is your favorite aspect of this product?

For hourly industrial workers to be able to contact them in real-time, the Staffbase app is fantastic. We frequently communicate with our staff by using the news and employee updates. On several newly established pages, we offer a tonne of information for the staff as well. Everyone may shop there in one place.

What do you dislike most about this product?

The most common complaint we get is that biometrics, such as fingerprints or faces, cannot be used to sign in. Although I wouldn't call it a dislike, learning how to develop the app was a little difficult. It's simple to use once you get the hang of it.

What recommendations would you give to someone considering this product?

The software, in our opinion, was pretty simple to set up, and attracting new users was simple at first. It has been much harder to keep people happy after the initial excitement has worn off... and extremely difficult to surpass 50% of the enrollment rate.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Inspires Innovation

Cons

  • Less Performance Enhancing
  • Less Productive

Suraj S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

#1 platform for employee communications

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

Our staff had been telling us they wanted greater communication in their feedback. Before, they had to wait for their boss to inform them of developments. Now that we've published it in the app, everyone has access to up-to-date information.

What is your favorite aspect of this product?

Nothing is required; everything is attainable. We don't all presently use all of the other functions that Staffbase offers. But as time goes on, we'll expand this so that workers may always learn something new. Our production staff, in particular, greatly benefits from the new app because it gives them access to all the information and strengthens their relationship with the business.

What do you dislike most about this product?

Overall, there are only a few minor items that we could wish to alter, but Staffbase still has other options available. Integration into current IT platforms is still up for debate or resolution.

What recommendations would you give to someone considering this product?

We can now swiftly, flexibly, and much more effectively communicate with our manufacturing staff. In addition, we can now favorably affect employee loyalty much more.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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