Staffbase Logo Award Winner Product Badge
Staffbase Logo Award Winner Product Badge
Staffbase

Staffbase

Composite Score
8.5 /10
CX Score
9.0 /10
Category
Staffbase
8.5 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

3% Negative
3% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 83

Pulse Surveys

88

Instant Messaging

87

Newsletter Creation

87

Rewards Recognition

87

Intranet

86

Employee Directory

85

Single Sign-On (SSO)

83

Mobile

83

Emergency Notification

83

Surveys and Polling

82

Application Integration

81

Vendor Capability Ratings

Average 85

Vendor Support

89

Quality of Features

88

Ease of Data Integration

88

Breadth of Features

87

Ease of Implementation

86

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

84

Ease of IT Administration

84

Availability and Quality of Training

83

Business Value Created

82

Ease of Customization

77

Staffbase Reviews

Sony l.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Creates a modern way for employee engagement

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

Provides the mobile application for team to use to communicate and these apps can be customized. News and social feeds works very well at no additional cost and it is more scalale solution

What is your favorite aspect of this product?

The Interfaces for both the web and the mobile applications are more intruitive that makes communication more easier to team, I also like the team email feature which has the drag and drop email-designer which makes it more easier to create good looking emails in the software at no extra integrations with other tools

What do you dislike most about this product?

Much as the software is so easier and more professional backed uo with customer care team, you need to have enough budget for the tool because the solution is more expensive and would affect ROI of smaller businesses to use

What recommendations would you give to someone considering this product?

For employee engagements and communications, I would recommend the solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gilberto L.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Leading platform for internal communication

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

What sets Staffbase apart from other similar platforms is its focus on user experience. The platform has been designed with the real needs of companies in mind and has been optimized to ensure a fluid and satisfactory experience for users. This platform has a wide range of features that make it the leading platform for internal communication.

What is your favorite aspect of this product?

I like this excellent platform for its ability to integrate all the functions that a company needs in a single platform. From internal communication to task management and team collaboration, Staffbase does it all efficiently and effectively. In addition, the platform is very intuitive and does not require advanced technical knowledge to be able to use it. It has a clean and attractive design that makes navigation and searching for information easy.

What do you dislike most about this product?

Everything this platform offers is wonderful, there is nothing I don't like about it. From creating custom content to managing tasks and integrating with other business tools, Staffbase offers everything you need to keep your team informed and engaged.

What recommendations would you give to someone considering this product?

I recommend this platform because it is a complete and effective solution to improve internal communication in any company. With features such as instant messaging, creating surveys and the ability to customize content, Staffbase adapts to the specific needs of each organization.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

Sushmita S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Robust employee communications platform

Likeliness to Recommend

7 /10

What differentiates Staffbase from other similar products?

Staffbase distinguishes itself with its truly mobile-first approach to employee communications. Their ability to reach non-desk workers is exceptional, and the branded employee app feature really helps with adoption. The multi-channel publishing system makes content management much simpler than with other platforms.

What is your favorite aspect of this product?

My favorite aspect is the employee app's user experience - it's clean, intuitive, and feels like a consumer app rather than corporate software.

What do you dislike most about this product?

The content creation tools, while functional, could be more flexible for complex layouts. The analytics dashboard provides basic metrics but could offer deeper insights into engagement patterns.

What recommendations would you give to someone considering this product?

First determine your must-have features and start with those - don't try to implement everything at once. Focus on getting your frontline workers onboarded early as they're often the hardest to reach. Take time to plan your content strategy and governance structure.

Pros

  • Caring
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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