Staffbase Logo Award Winner Product Badge
Staffbase Logo Award Winner Product Badge
Staffbase

Staffbase

Composite Score
8.5 /10
CX Score
9.0 /10
Category
Staffbase
8.5 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Staffbase won the following awards in the Employee Communications category

Filter By

Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

3% Negative
3% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 83

Pulse Surveys

88

Instant Messaging

87

Newsletter Creation

87

Rewards Recognition

87

Intranet

86

Employee Directory

85

Single Sign-On (SSO)

83

Mobile

83

Emergency Notification

83

Surveys and Polling

82

Application Integration

81

Vendor Capability Ratings

Average 85

Vendor Support

89

Quality of Features

88

Ease of Data Integration

88

Breadth of Features

87

Ease of Implementation

86

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

84

Ease of IT Administration

84

Availability and Quality of Training

83

Business Value Created

82

Ease of Customization

77

Staffbase Reviews

Ayaan K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Perfect for business apps is Staffbase

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

The integration of our non-desk staff was our main objective. Finally, they are reachable by us with the same speed and reliability as the office workers. Additionally, we'll soon make the duty schedule in the app available to our driving staff (data source SAP).

What is your favorite aspect of this product?

There are many visibility options, and I appreciate the group system for its many use cases. The layout appears to be really sleek and contemporary, and using the experience studio backend is very simple.

What do you dislike most about this product?

Long wait for the creation of commonly requested and desperately needed changes (idea portal), such as a file manager. I haven't yet discovered anything or a feature that I don't like.

What recommendations would you give to someone considering this product?

The software is focused on the workforce. The ideal method for customizing information, creating user groups, and providing a wide variety of plug-ins right out of the box. The excellent customer service team at staffbase.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Vendor's Interest First

Hardik T.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

fantastic employee app; one platform for all

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

Our team has about 60% non-desk employees, making internal communication difficult. We discovered a platform with Staffbase that enables us to communicate with every employee of the business.

What is your favorite aspect of this product?

Staffbase helped us as a business from the beginning with the development of the internal communication platform and provided excellent assistance with the well-structured onboarding procedure during the platform's debut. Additionally, we choose Staffbase as a partner since, as a business, we continue to receive support even after the platform has been introduced to ensure the success of internal communication.

What do you dislike most about this product?

Staffbase assists us in streamlining internal communication between departments and locations within our business and in connecting our employees. Long development times for urgently required and frequently requested innovations.

What recommendations would you give to someone considering this product?

Easy-to-use internal communication tool, especially for non-desk workers. comprehensive customization, a tonne of widgets, and user-friendly features. Typically excellent, cordial, and prompt customer service.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Ankit S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Excellent software, business, and support

Likeliness to Recommend

8 /10

What differentiates Staffbase from other similar products?

Due to the Staffbase certificate expiring, we recently ran into a problem with our Workforce Management (time off requests). We are still waiting for the new certificate, and Staffbase ought to have been on top of this. The advantages include having access to the full company through the PC, iPhone, or Android applications.

What is your favorite aspect of this product?

For our employees, the Staffbase app has been a fantastic communication tool. Important messages are delivered to us via push notifications. With the use of a SAML 2.0 integration, we can use the app to request time off. Additionally, we are retiring our outdated intranet website and replacing it with Staffbase moving forward.

What do you dislike most about this product?

We cannot bulk upload staff images to the directory with Staffbase; instead, each person must do so individually. We have informed Staffbase that leadership wants to have this capability.

What recommendations would you give to someone considering this product?

Highly developed solution, courteous and knowledgeable support team, user-friendly interface, and intuitive management. fewer restrictions on employees' access to corporate information abroad. Create local content for dissemination worldwide.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Most Popular Staffbase Comparisons