Staffbase Logo Award Winner Product Badge
Staffbase Logo Award Winner Product Badge
Staffbase

Staffbase

Composite Score
8.5 /10
CX Score
9.0 /10
Category
Staffbase
8.5 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

3% Negative
3% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 83

Pulse Surveys

88

Instant Messaging

87

Newsletter Creation

87

Rewards Recognition

87

Intranet

86

Employee Directory

85

Single Sign-On (SSO)

83

Mobile

83

Emergency Notification

83

Surveys and Polling

82

Application Integration

81

Vendor Capability Ratings

Average 85

Vendor Support

89

Quality of Features

88

Ease of Data Integration

88

Breadth of Features

87

Ease of Implementation

86

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

84

Ease of IT Administration

84

Availability and Quality of Training

83

Business Value Created

82

Ease of Customization

77

Staffbase Reviews

Oscar G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Boosts internal communication

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

Compared to other similar products like Slack and Microsoft Teams, we chose Staffbase for its exclusive focus on internal communication and its ability to be customized to fit our specific needs. We find Staffbase to be more effective at improving internal communication and creating a more collaborative work environment.

What is your favorite aspect of this product?

We use Staffbase to improve internal communication and collaboration across all departments. The software addresses the problem of disconnect between employees by providing a centralized platform for sharing important news, events, and resources. Its scope of use includes creating custom posts, polls, real-time chats, and the ability to follow other colleagues to stay on top of their updates.

What do you dislike most about this product?

I have found that the post editing option can be a bit limited

What recommendations would you give to someone considering this product?

The overall experience with Staffbase has been positive and has had a significant impact on our business goals by improving internal communication and collaboration between teams. We would recommend Staffbase to any organization looking to boost internal communication and strengthen employee relationships.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Francisco G.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

The best communication platform in the company

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

One of the differences of Staffbase from other platforms is its focus on the user experience, which allows for the best results. The platform has been designed with the real needs of companies in mind and has been optimized to ensure a smooth and satisfactory experience for users. This platform has a wide range of features that make it the leading platform for internal communication in any company

What is your favorite aspect of this product?

This is an excellent platform since its great capacity to integrate all the functions that a company needs in a single platform. Showing the best internal communication to task management and team collaboration, this platform does it all efficiently and effectively. It is also intuitive and does not require technical knowledge to be able to use it. It presents a clean and attractive design that facilitates navigation and searching for information.

What do you dislike most about this product?

Everything that this platform offers seems good to me, there is nothing that I do not like, you can say that from the creation of personalized content to task management and integration with other business tools, Staffbase offers everything that is needed to keep any team informed and engaged.

What recommendations would you give to someone considering this product?

I recommend this excellent platform for being the best complete and effective solution to make any internal communication in companies or organizations more practical in the best possible way. It has different functions such as instant messaging, the creation of surveys and the possibility of personalizing content, Staffbase adapts to the specific needs of each organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Piyush B.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Nov 2024

Engaging and insightful

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

Staffbase offering a user friendly internal communication platform with robust emp. Engagement features, setting it apart through tailored integration and customizable options for diverse organizational needs.

What is your favorite aspect of this product?

The intuitive interface and powerful analytics provide valueable insights into employee engagement, making it easy to track and enhance communication effectiveness.

What do you dislike most about this product?

Customization limitations in certain templates and occasional performance lags can impact the experience, particularly for large teams requiring extensive personalisation.

What recommendations would you give to someone considering this product?

Ideal for compaines seeking a comprehensive internal communication solution; test the customization feature during the trial to ensure they meet your organization's needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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