Staffbase Customer Reviews 2025 | SoftwareReviews

Staffbase

Composite Score

8.9 /10

CX Score

9.4 /10

48 Reviews Write a Review

Claim Software

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Staffbase won the following awards in the Employee Communications category

Filter By

2025 Data Quadrant Champion

Latest Award, 2025

9 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

5 Top Rated Features

2024

4 Top Rated Capabilities

3 Top Rated Features

2023

Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

2
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

3% Negative

2% Neutral

95% Positive

Pros

Reliable
Respectful
Friendly Negotiation
Client Friendly Policies

Feature Ratings

Average 83

Rewards Recognition

Newsletter Creation

Pulse Surveys

Instant Messaging

Employee Directory

Intranet

Emergency Notification

Mobile

Single Sign-On (SSO)

Application Integration

Surveys and Polling

Vendor Capability Ratings

Average 85

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Ease of Customization

Staffbase Reviews

Piyush B.

Role: Sales Marketing
Industry: Education
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Nov 2024

Engaging and insightful

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

Staffbase offering a user friendly internal communication platform with robust emp. Engagement features, setting it apart through tailored integration and customizable options for diverse organizational needs.

What is your favorite aspect of this product?

The intuitive interface and powerful analytics provide valueable insights into employee engagement, making it easy to track and enhance communication effectiveness.

What do you dislike most about this product?

Customization limitations in certain templates and occasional performance lags can impact the experience, particularly for large teams requiring extensive personalisation.

What recommendations would you give to someone considering this product?

Ideal for compaines seeking a comprehensive internal communication solution; test the customization feature during the trial to ensure they meet your organization's needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sony l.

Role: Sales Marketing
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Creates a modern way for employee engagement

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

Provides the mobile application for team to use to communicate and these apps can be customized. News and social feeds works very well at no additional cost and it is more scalale solution

What is your favorite aspect of this product?

The Interfaces for both the web and the mobile applications are more intruitive that makes communication more easier to team, I also like the team email feature which has the drag and drop email-designer which makes it more easier to create good looking emails in the software at no extra integrations with other tools

What do you dislike most about this product?

Much as the software is so easier and more professional backed uo with customer care team, you need to have enough budget for the tool because the solution is more expensive and would affect ROI of smaller businesses to use

What recommendations would you give to someone considering this product?

For employee engagements and communications, I would recommend the solution.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Gilberto L.

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Leading platform for internal communication

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

What sets Staffbase apart from other similar platforms is its focus on user experience. The platform has been designed with the real needs of companies in mind and has been optimized to ensure a fluid and satisfactory experience for users. This platform has a wide range of features that make it the leading platform for internal communication.

What is your favorite aspect of this product?

I like this excellent platform for its ability to integrate all the functions that a company needs in a single platform. From internal communication to task management and team collaboration, Staffbase does it all efficiently and effectively. In addition, the platform is very intuitive and does not require advanced technical knowledge to be able to use it. It has a clean and attractive design that makes navigation and searching for information easy.

What do you dislike most about this product?

Everything this platform offers is wonderful, there is nothing I don't like about it. From creating custom content to managing tasks and integrating with other business tools, Staffbase offers everything you need to keep your team informed and engaged.

What recommendations would you give to someone considering this product?

I recommend this platform because it is a complete and effective solution to improve internal communication in any company. With features such as instant messaging, creating surveys and the ability to customize content, Staffbase adapts to the specific needs of each organization.

Pros

Helps Innovate
Reliable
Performance Enhancing
Effective Service

Staffbase

What is Staffbase?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

Staffbase Ratings

88 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Staffbase?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Newsletter Creation Ability to create and distribute company newsletters to employees.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Instant Messaging Real-time, text-based communication between two or more people

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Intranet Private network that allows collaboration and storage of sensitive documents.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Surveys and Polling Ability to survey employees and gather feedback.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Staffbase Reviews

Piyush B.

Engaging and insightful

Likeliness to Recommend

Pros

Sony l.

Creates a modern way for employee engagement

Likeliness to Recommend

Pros

Gilberto L.

Leading platform for internal communication

Likeliness to Recommend

Pros

Most Popular Staffbase Comparisons

Poppulo

Workvivo

Salesforce Chatter

Haiilo

Microsoft Viva Engage (Yammer)

Sociabble

2
Since last award

Feature Ratings

Rewards Recognition

Newsletter Creation

Pulse Surveys

Instant Messaging

Employee Directory

Intranet

Emergency Notification

Mobile

Single Sign-On (SSO)

Application Integration

Surveys and Polling

Vendor Capability Ratings

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Ease of Customization