Staffbase Logo Award Winner Product Badge
Staffbase Logo Award Winner Product Badge
Staffbase

Staffbase

Composite Score
8.5 /10
CX Score
9.0 /10
Category
Staffbase
8.5 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

3% Negative
3% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 83

Pulse Surveys

88

Instant Messaging

87

Newsletter Creation

87

Rewards Recognition

87

Intranet

86

Employee Directory

85

Single Sign-On (SSO)

83

Mobile

83

Emergency Notification

83

Surveys and Polling

82

Application Integration

81

Vendor Capability Ratings

Average 85

Vendor Support

89

Quality of Features

88

Ease of Data Integration

88

Breadth of Features

87

Ease of Implementation

86

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

84

Ease of IT Administration

84

Availability and Quality of Training

83

Business Value Created

82

Ease of Customization

77

Staffbase Reviews

Simon J K.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Very intuitive and adaptive solution 100% worth it

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

Very easy to use and it features great possibilities to integrate features.

What is your favorite aspect of this product?

The availability for everyone and how straight forward the product is.

What do you dislike most about this product?

It's not easy to implement aspects that aren't part of the "standard" package.

What recommendations would you give to someone considering this product?

Make sure you have enough people who drive the roll-out of the product and who can contribute a substantial amount of time.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Kaitlin W.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Amazing software!

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

Staffbase is a customer-first type company and has been that way since our very first conversation. The capabilities that are included within are the best in the field, with the customizable aspect being game-changer!

What is your favorite aspect of this product?

App - connecting employees back to the company, department and their on-the-job peers.

What do you dislike most about this product?

I truly can say I do not dislike anything!

What recommendations would you give to someone considering this product?

Be innovative - never stay static! Change is good and fresh looks bring more engagement!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marina L.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

A Powerful Employees Communication Tool

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

For employees communications, Staffbase is not only easy to use, it ensures secure communications making it the very best.

What is your favorite aspect of this product?

I like the fast, effective, and also very secure team communications. Thanks to communications, teams are always connected making teamwork easy.

What do you dislike most about this product?

Well, there hasn't been dislikes yet. It has worked well

What recommendations would you give to someone considering this product?

For seamless team communications, you can never go wrong with Staffbase

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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