Staffbase Logo Award Winner Product Badge
Staffbase Logo Award Winner Product Badge
Staffbase

Staffbase

Composite Score
8.5 /10
CX Score
9.0 /10
Category
Staffbase
8.5 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

3% Negative
3% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 83

Pulse Surveys

88

Instant Messaging

87

Newsletter Creation

87

Rewards Recognition

87

Intranet

86

Employee Directory

85

Single Sign-On (SSO)

83

Mobile

83

Emergency Notification

83

Surveys and Polling

82

Application Integration

81

Vendor Capability Ratings

Average 85

Vendor Support

89

Quality of Features

88

Ease of Data Integration

88

Breadth of Features

87

Ease of Implementation

86

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

84

Ease of IT Administration

84

Availability and Quality of Training

83

Business Value Created

82

Ease of Customization

77

Staffbase Reviews

Peter O.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Staffbase is easy, affordable and scalable

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

Both mobile and desktop app of the solution can be branded with our own brands that makes the using of the staffbase more whitelebelled than any other solution in the past

What is your favorite aspect of this product?

My favorite aspect is the team collaboration feature which makes it easy to issue communications amongst team from the single dashboard of the staffbase software, drag and drop email designer makes emailing employees with professional emails straightforward

What do you dislike most about this product?

Sharing files within the solution can be challenging whereby the whole process is too slow to complete and often can fail and templates customisation feature is often unresponsive

What recommendations would you give to someone considering this product?

Staffbase makes communication with team and employees

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yan G.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Reliability and intuitiveness.

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

Software accessibility through android devices. Unlimited implementation and and ease of use.

What is your favorite aspect of this product?

Quality and responsive vendor services. Cost friendliness and availability of professional design features. Overall reliability and ease in utilisation.

What do you dislike most about this product?

Software learning curve is very steep which makes it hard to implement.

What recommendations would you give to someone considering this product?

The product is worth a try. It has worked for us and it can work for you too.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

rubean f.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Very impressive

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

It has very many usable features and easy to use

What is your favorite aspect of this product?

Survey and polls

What do you dislike most about this product?

I did not dislike anything on the product

What recommendations would you give to someone considering this product?

I recommend this product to professionals in any field where communication is crucial for improving their survey and polls on various issues

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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