Staffbase Customer Reviews 2025 | SoftwareReviews

Staffbase

Composite Score

8.9 /10

CX Score

9.4 /10

48 Reviews Write a Review

Claim Software

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Staffbase won the following awards in the Employee Communications category

Filter By

2025 Data Quadrant Champion

Latest Award, 2025

9 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

5 Top Rated Features

2024

4 Top Rated Capabilities

3 Top Rated Features

2023

Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

2
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

3% Negative

2% Neutral

95% Positive

Pros

Reliable
Respectful
Friendly Negotiation
Client Friendly Policies

Feature Ratings

Average 83

Rewards Recognition

Newsletter Creation

Pulse Surveys

Instant Messaging

Employee Directory

Intranet

Emergency Notification

Mobile

Single Sign-On (SSO)

Application Integration

Surveys and Polling

Vendor Capability Ratings

Average 85

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Ease of Customization

Staffbase Reviews

Marika B.

Role: Finance
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2025

A Formidable Tool for Employee Communications

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

I like how organized Staffbase, and this makes it an exceptional and reliable employee communications solution. Staffbase has the most impressive features.

What is your favorite aspect of this product?

I like how amazing and friendly Staffbase has been. With the aid of Staffbase, we are able to streamline employee communications in our workplace.

What do you dislike most about this product?

I have no reasons to dislike Staffbase. Staffbase has been meeting our expectations.

What recommendations would you give to someone considering this product?

I highly recommend Staffbase. Staffbase has been exceptional.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Vicente C.

Role: Sales Marketing
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2025

An invaluable ally for internal communication

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

What truly sets Staffbase apart is its focus on inclusivity. It allows all team members, regardless of their role or location, to access information and be part of the conversation. In a world where remote work has become the norm, this feature has become especially valuable. Additionally, its interface is quite user-friendly, making it easy for even the least tech-savvy to adapt quickly.

What is your favorite aspect of this product?

One of the things I like most is the granularity in audience segmentation. We can target specific messages to different groups, ensuring that communication is relevant and timely. This feature has translated into greater engagement and a sense of belonging among team members.

What do you dislike most about this product?

However, not everything is perfect. I'm a little less enthusiastic about some of the integration options that could be improved. While Staffbase has a good range of tools, there are a few we'd like to see more connected to make our workflow even easier.

What recommendations would you give to someone considering this product?

Despite this minor drawback, I highly recommend Staffbase to any organization looking to improve its internal communication. Its favorable features, focus on collaboration, and accessibility for all employees make it an effective and essential tool in today's business environment.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Inspires Innovation

Marina L.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

A Powerful Employees Communication Tool

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

For employees communications, Staffbase is not only easy to use, it ensures secure communications making it the very best.

What is your favorite aspect of this product?

I like the fast, effective, and also very secure team communications. Thanks to communications, teams are always connected making teamwork easy.

What do you dislike most about this product?

Well, there hasn't been dislikes yet. It has worked well

What recommendations would you give to someone considering this product?

For seamless team communications, you can never go wrong with Staffbase

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Staffbase

What is Staffbase?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

Staffbase Ratings

88 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Staffbase?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Newsletter Creation Ability to create and distribute company newsletters to employees.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Instant Messaging Real-time, text-based communication between two or more people

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Intranet Private network that allows collaboration and storage of sensitive documents.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Surveys and Polling Ability to survey employees and gather feedback.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Staffbase Reviews

Marika B.

A Formidable Tool for Employee Communications

Likeliness to Recommend

Pros

Vicente C.

An invaluable ally for internal communication

Likeliness to Recommend

Pros

Marina L.

A Powerful Employees Communication Tool

Likeliness to Recommend

Pros

Most Popular Staffbase Comparisons

Poppulo

Workvivo

Salesforce Chatter

Haiilo

Microsoft Viva Engage (Yammer)

Sociabble

2
Since last award

Feature Ratings

Rewards Recognition

Newsletter Creation

Pulse Surveys

Instant Messaging

Employee Directory

Intranet

Emergency Notification

Mobile

Single Sign-On (SSO)

Application Integration

Surveys and Polling

Vendor Capability Ratings

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Ease of Customization